Literature DB >> 25109131

Creating and sustaining value: building a culture of continuous improvement.

Saleem Chattergoon, Shelley Darling, Rob Devitt, Wolf Klassen.   

Abstract

In 2011, the Toronto East General Hospital (TEGH) began its journey towards developing a culture of continuous improvement. TEGH evolved to an organization-wide improvement system through a commitment to fiscal responsibility, practical innovation, team-based performance management, and daily management systems. This culture enabled the TEGH to achieve the lowest Emergency Department wait times for admitted patients in its local health integration network and reduce length of stay for patients with chronic obstructive pulmonary disease by 46%.

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Year:  2014        PMID: 25109131     DOI: 10.1016/j.hcmf.2013.12.002

Source DB:  PubMed          Journal:  Healthc Manage Forum        ISSN: 0840-4704


  1 in total

1.  Governance Must Dive Into Organizations to Make a Real Difference Comment on "Governance, Government, and the Search for New Provider Models".

Authors:  Jean-Louis Denis; Susan Usher
Journal:  Int J Health Policy Manag       Date:  2017-01-01
  1 in total

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