INTRODUCTION: It is not clear whether older adults with chronic disease and their caregivers are likely to use patient portals. METHODS: Older adults with a diagnosis of chronic obstructive pulmonary disease or congestive heart failure were evaluated as well as their caregivers. We explored whether these patients and/or their caregivers were able to use common portal elements. The perspective of informatics experts was ascertained using cognitive walkthrough methodology. RESULTS: Fourteen patients and nineteen caregivers were evaluated. Patients required more time on all tasks than caregivers. Patient comments included a request for written instructions for using the system and a guide for interpreting lab results. Caregiver suggestions included improving color contrast and presentation of the current medication list. In the cognitive walkthrough, numerous problems were identified. CONCLUSIONS: Older adults with chronic illness and caregivers were interested in using a patient portal however multiple barriers were identified.
INTRODUCTION: It is not clear whether older adults with chronic disease and their caregivers are likely to use patient portals. METHODS: Older adults with a diagnosis of chronic obstructive pulmonary disease or congestive heart failure were evaluated as well as their caregivers. We explored whether these patients and/or their caregivers were able to use common portal elements. The perspective of informatics experts was ascertained using cognitive walkthrough methodology. RESULTS: Fourteen patients and nineteen caregivers were evaluated. Patients required more time on all tasks than caregivers. Patient comments included a request for written instructions for using the system and a guide for interpreting lab results. Caregiver suggestions included improving color contrast and presentation of the current medication list. In the cognitive walkthrough, numerous problems were identified. CONCLUSIONS: Older adults with chronic illness and caregivers were interested in using a patient portal however multiple barriers were identified.
Authors: Lisa V Grossman; Ruth M Masterson Creber; Natalie C Benda; Drew Wright; David K Vawdrey; Jessica S Ancker Journal: J Am Med Inform Assoc Date: 2019-08-01 Impact factor: 4.497
Authors: Sojib Bin Zaman; Raihan Kabir Khan; Roger G Evans; Amanda G Thrift; Ralph Maddison; Sheikh Mohammed Shariful Islam Journal: JMIR Aging Date: 2022-01-07
Authors: Tien M Truong; Elizabeth Lipschultz; Emily Schierer; Keith Danahey; Mark J Ratain; Peter H O'Donnell Journal: Pharmacogenet Genomics Date: 2020-12 Impact factor: 2.000