Literature DB >> 24982471

Telephone triage in-hours: does it work?

Stephen Gillam1.   

Abstract

Mesh：

Year:  2014        PMID： 24982471      PMCID： PMC4073704          DOI： 10.3399/bjgp14X680377

Source DB:  PubMed          Journal:  Br J Gen Pract        ISSN： 0960-1643            Impact factor:   5.386


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  10 in total

Review 1.  The appropriateness of, and compliance with, telephone triage decisions: a systematic review and narrative synthesis.

Authors:  Lindsay Blank; Joanne Coster; Alicia O'Cathain; Emma Knowles; Jonathan Tosh; Janette Turner; Jon Nicholl
Journal:  J Adv Nurs       Date:  2012-06-07       Impact factor: 3.187

Review 2.  The effects of telephone consultation and triage on healthcare use and patient satisfaction: a systematic review.

Authors:  Frances Bunn; Geraldine Byrne; Sally Kendall
Journal:  Br J Gen Pract       Date:  2005-12       Impact factor: 5.386

3.  The future of general practice. Caring for larger lists.

Authors:  G N Marsh
Journal:  BMJ       Date:  1991-11-23

4.  Continuity of care matters.

Authors:  Bruce Guthrie; John W Saultz; George K Freeman; Jeannie L Haggerty
Journal:  BMJ       Date:  2008-08-07

5.  The quality, safety and content of telephone and face-to-face consultations: a comparative study.

Authors:  B McKinstry; V Hammersley; C Burton; H Pinnock; R Elton; J Dowell; N Sawdon; D Heaney; G Elwyn; A Sheikh
Journal:  Qual Saf Health Care       Date:  2010-04-29

6.  Telephone consultations to manage requests for same-day appointments: a randomised controlled trial in two practices.

Authors:  Brian McKinstry; Jeremy Walker; Clare Campbell; David Heaney; Sally Wyke
Journal:  Br J Gen Pract       Date:  2002-04       Impact factor: 5.386

7.  Accessibility, clinical effectiveness, and practice costs of providing a telephone option for routine asthma reviews: phase IV controlled implementation study.

Authors:  Hilary Pinnock; Lorraine Adlem; Suzanne Gaskin; Jan Harris; Caroline Snellgrove; Aziz Sheikh
Journal:  Br J Gen Pract       Date:  2007-09       Impact factor: 5.386

Review 8.  Systematic review of recent innovations in service provision to improve access to primary care.

Authors:  Jenifer L Chapman; Annegret Zechel; Yvonne H Carter; Stephen Abbott
Journal:  Br J Gen Pract       Date:  2004-05       Impact factor: 5.386

9.  Nurse telephone triage for same day appointments in general practice: multiple interrupted time series trial of effect on workload and costs.

Authors:  David A Richards; Joan Meakins; Jane Tawfik; Lesley Godfrey; Evelyn Dutton; Gerald Richardson; Daphne Russell
Journal:  BMJ       Date:  2002-11-23

10.  The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM).

Authors:  John L Campbell; Nicky Britten; Colin Green; Tim A Holt; Valerie Lattimer; Suzanne H Richards; David A Richards; Chris Salisbury; Rod S Taylor; Emily Fletcher
Journal:  Trials       Date:  2013-01-04       Impact factor: 2.279
  10 in total
  1 in total

1.  eHealth: where next?

Authors:  Elizabeth Murray
Journal:  Br J Gen Pract       Date:  2014-07       Impact factor: 5.386
  1 in total

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