Case management in a community-based AIDS agency.

The case management program at APLA hastens the receipt of medical, psychological, and social services to persons diagnosed with AIDS and ARC. The design accommodates the unique problems encountered by this client population that are created largely by the stigma and fear associated with HIV infection in the United States. As a community-based AIDS agency, APLA expediently uses the services of professional and paraprofessional volunteers to extend the capacity of case management staff. The complexity of care associated with HIV infection has demanded the development of a sophisticated information management system to improve the communications and the efficiency of the case management program.