Freda D Ganz1, Nurit Wagner2, Orly Toren3. 1. Hadassah Hebrew University School of Nursing, Faculty of Medicine, Jerusalem, Israel Freda@hadassah.org.il. 2. Israel National Nurses' Association Ethics Bureau, Israel. 3. Hadassah Medical Organization, Israel.
Abstract
BACKGROUND: Nurse managers are placed in a unique position within the healthcare system where they greatly impact upon the nursing work environment. Ethical dilemmas and moral distress have been reported for staff nurses but not for nurse middle managers. OBJECTIVE: To describe ethical dilemmas and moral distress among nurse middle managers arising from situations of ethical conflict. METHODS: The Ethical Dilemmas in Nursing-Middle Manager Questionnaire and a personal characteristics questionnaire were administered to a convenience sample of middle managers from four hospitals in Israel. RESULTS: Middle managers report low to moderate levels of frequency and intensity of ethical dilemmas and moral distress. Highest scores were for administrative dilemmas. CONCLUSION: Middle managers experience lower levels of ethical dilemmas and moral distress than staff nurses, which are irrespective of their personal characteristics. Interventions should be developed, studied, and then incorporated into institutional frameworks in order to improve this situation.
BACKGROUND: Nurse managers are placed in a unique position within the healthcare system where they greatly impact upon the nursing work environment. Ethical dilemmas and moral distress have been reported for staff nurses but not for nurse middle managers. OBJECTIVE: To describe ethical dilemmas and moral distress among nurse middle managers arising from situations of ethical conflict. METHODS: The Ethical Dilemmas in Nursing-Middle Manager Questionnaire and a personal characteristics questionnaire were administered to a convenience sample of middle managers from four hospitals in Israel. RESULTS: Middle managers report low to moderate levels of frequency and intensity of ethical dilemmas and moral distress. Highest scores were for administrative dilemmas. CONCLUSION: Middle managers experience lower levels of ethical dilemmas and moral distress than staff nurses, which are irrespective of their personal characteristics. Interventions should be developed, studied, and then incorporated into institutional frameworks in order to improve this situation.