Literature DB >> 24423170

Audit to assess the quality of communication between operators and technicians in a fixed prosthodontic laboratory: educational and training implications.

J Dickie1, A C Shearer, D N J Ricketts.   

Abstract

OBJECTIVE: This audit aimed to assess the quality of communication between dental students/qualified dentists and dental technicians, increase the percentage of satisfactorily completed laboratory prescriptions and reduce the number of errors that can result from poor communication. A subsidiary aim was to educate students and staff in this respect.
METHOD: An audit of laboratory prescription completion was conducted within Dundee Dental Hospital. Four hundred and eighteen prescriptions for indirect fixed restorations completed by dental undergraduates and qualified staff were audited over a three month period (first audit cycle). Educational reminders on laboratory prescriptions were then provided to undergraduates and qualified staff, a further three hundred and twenty-two prescriptions were audited (second audit cycle) and compared with the first cycle.
RESULTS: Satisfactorily completed prescriptions increased from 28% to 43% following basic educational intervention. However, this percentage still signifies a poor level of completion and the need for improvement. Some aspects of the prescription were completed better than others, but overall the standard remained poor with a significant number failing to comply with guidelines set by the UK General Dental Council, the European Union's Medical Devices Directive and the British Society for Restorative Dentistry (BSRD).
CONCLUSION: Further undergraduate and staff training on laboratory prescription writing will be necessary through staff training events and developments in the undergraduate curriculum.
© 2013 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd.

Keywords:  audit; communication; dental laboratory

Mesh:

Year:  2013        PMID: 24423170     DOI: 10.1111/eje.12050

Source DB:  PubMed          Journal:  Eur J Dent Educ        ISSN: 1396-5883            Impact factor:   2.355


  3 in total

1.  Communication methods and production techniques in fixed prosthesis fabrication: a UK based survey. Part 1: communication methods.

Authors:  J Berry; M Nesbit; S Saberi; H Petridis
Journal:  Br Dent J       Date:  2014-09       Impact factor: 1.626

2.  Work-related psychosocial demands related to work organization in small sized companies (SMEs) providing health-oriented services in Germany - a qualitative analysis.

Authors:  Anke Wagner; Elena Tsarouha; Eylem Ög; Christine Preiser; Monika A Rieger; Esther Rind
Journal:  BMC Public Health       Date:  2022-02-24       Impact factor: 3.295

3.  A study to assess communication hindrances by the means of work authorization for fixed dental prosthesis: A survey.

Authors:  Sneha Harish Shetty; Karuna Gajanan Pawashe; Pronob Sanyal; R Sushma
Journal:  J Indian Prosthodont Soc       Date:  2020-04-07
  3 in total

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