Contact tracing using provider referral: how difficult is it?

Contact tracing using provider referral is often perceived as time-consuming. To assess the workload involved in provider referral at a sexual health clinic, we studied the number of attempts required, the contact method used, the time taken and the success of provider referral for 230 contacts referred over a 3-year period. For 87% of these contacts, a mobile number was available; 78.7% of these were successfully contacted. A median of two calls was required and the median time to complete the contact tracing process was within the same day. In 91% of cases, contact tracing was successful. In our setting, provider notification was not time-consuming.