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5 in total

1. Beyond the ecological fallacy: potential problems when studying healthcare organisations.

Authors: Catherine L Saunders; Marc N Elliott; Georgios Lyratzopoulos; Gary A Abel
Journal: J R Soc Med Date: 2015-10-08 Impact factor: 5.344

2. Patient Experience Shows Little Relationship with Hospital Quality Management Strategies.

Authors: Oliver Groene; Onyebuchi A Arah; Niek S Klazinga; Cordula Wagner; Paul D Bartels; Solvejg Kristensen; Florence Saillour; Andrew Thompson; Caroline A Thompson; Holger Pfaff; Maral DerSarkissian; Rosa Sunol
Journal: PLoS One Date: 2015-07-07 Impact factor: 3.240

3. The Universal Patient Centeredness Questionnaire: reliability and validity of a one-page questionnaire following surveys in three patient populations.

Authors: Oyvind Bjertnaes; Hilde Hestad Iversen; Olaf Holmboe; Kirsten Danielsen; Andrew Garratt
Journal: Patient Relat Outcome Meas Date: 2016-06-04

4. Psychometric Properties of the Filipino Version of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): A Cross-Cultural Validation Study.

Authors: Estrellita A Judan-Ruiz; Rame John L Mina; John Rey B Macindo
Journal: J Patient Exp Date: 2020-04-03

5. The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning.

Authors: Alex Gillespie; Tom W Reader
Journal: BMJ Qual Saf Date: 2016-01-06 Impact factor: 7.035

5 in total