Literature DB >> 23877579

Suitability of customer relationship management systems for the management of study participants in biomedical research.

J Schwanke1, O Rienhoff, T G Schulze, S Y Nussbeck.   

Abstract

BACKGROUND: Longitudinal biomedical research projects study patients or participants over a course of time. No IT solution is known that can manage study participants, enhance quality of data, support re-contacting of participants, plan study visits, and keep track of informed consent procedures and recruitments that may be subject to change over time. In business settings management of personal is one of the major aspects of customer relationship management systems (CRMS).
OBJECTIVES: To evaluate whether CRMS are suitable IT solutions for study participant management in biomedical research.
METHODS: Three boards of experts in the field of biomedical research were consulted to get an insight into recent IT developments regarding study participant management systems (SPMS). Subsequently, a requirements analysis was performed with stakeholders of a major biomedical research project. The successive suitability evaluation was based on the comparison of the identified requirements with the features of six CRMS.
RESULTS: Independently of each other, the interviewed expert boards confirmed that there is no generic IT solution for the management of participants. Sixty-four requirements were identified and prioritized in a requirements analysis. The best CRMS was able to fulfill forty-two of these requirements. The non-fulfilled requirements demand an adaption of the CRMS, consuming time and resources, reducing the update compatibility, the system's suitability, and the security of the CRMS.
CONCLUSIONS: A specific solution for the SPMS is favored instead of a generic and commercially-oriented CRMS. Therefore, the development of a small and specific SPMS solution was commenced and is currently on the way to completion.

Entities:  

Mesh:

Year:  2013        PMID: 23877579     DOI: 10.3414/ME12-02-0012

Source DB:  PubMed          Journal:  Methods Inf Med        ISSN: 0026-1270            Impact factor:   2.176


  4 in total

1.  How to design biospecimen identifiers and integrate relevant functionalities into your biospecimen management system.

Authors:  Sara Y Nussbeck; Daniela Skrowny; Sheila O'Donoghue; Thomas G Schulze; Krister Helbing
Journal:  Biopreserv Biobank       Date:  2014-06       Impact factor: 2.300

2.  HDAC1 links early life stress to schizophrenia-like phenotypes.

Authors:  Sanaz Bahari-Javan; Hristo Varbanov; Rashi Halder; Eva Benito; Lalit Kaurani; Susanne Burkhardt; Heike Anderson-Schmidt; Ion Anghelescu; Monika Budde; Roman M Stilling; Joan Costa; Juan Medina; Detlef E Dietrich; Christian Figge; Here Folkerts; Katrin Gade; Urs Heilbronner; Manfred Koller; Carsten Konrad; Sara Y Nussbeck; Harald Scherk; Carsten Spitzer; Sebastian Stierl; Judith Stöckel; Andreas Thiel; Martin von Hagen; Jörg Zimmermann; Antje Zitzelsberger; Sybille Schulz; Andrea Schmitt; Ivana Delalle; Peter Falkai; Thomas G Schulze; Alexander Dityatev; Farahnaz Sananbenesi; André Fischer
Journal:  Proc Natl Acad Sci U S A       Date:  2017-05-22       Impact factor: 11.205

Review 3.  Key components and IT assistance of participant management in clinical research: a scoping review.

Authors:  Johannes Pung; Otto Rienhoff
Journal:  JAMIA Open       Date:  2020-10-14

4.  A longitudinal approach to biological psychiatric research: The PsyCourse study.

Authors:  Monika Budde; Heike Anderson-Schmidt; Katrin Gade; Daniela Reich-Erkelenz; Kristina Adorjan; Janos L Kalman; Fanny Senner; Sergi Papiol; Till F M Andlauer; Ashley L Comes; Eva C Schulte; Farah Klöhn-Saghatolislam; Anna Gryaznova; Maria Hake; Kim Bartholdi; Laura Flatau; Markus Reitt; Silke Quast; Sophia Stegmaier; Milena Meyers; Barbara Emons; Ida Sybille Haußleiter; Georg Juckel; Vanessa Nieratschker; Udo Dannlowski; Sabrina K Schaupp; Max Schmauß; Jörg Zimmermann; Jens Reimer; Sybille Schulz; Jens Wiltfang; Eva Reininghaus; Ion-George Anghelescu; Volker Arolt; Bernhard T Baune; Carsten Konrad; Andreas Thiel; Andreas J Fallgatter; Christian Figge; Martin von Hagen; Manfred Koller; Fabian U Lang; Moritz E Wigand; Thomas Becker; Markus Jäger; Detlef E Dietrich; Sebastian Stierl; Harald Scherk; Carsten Spitzer; Here Folkerts; Stephanie H Witt; Franziska Degenhardt; Andreas J Forstner; Marcella Rietschel; Markus M Nöthen; Peter Falkai; Thomas G Schulze; Urs Heilbronner
Journal:  Am J Med Genet B Neuropsychiatr Genet       Date:  2018-08-02       Impact factor: 3.568

  4 in total

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