| Literature DB >> 23768178 |
Abdul H Mussa1, James Pfeiffer, Stephen S Gloyd, Kenneth Sherr.
Abstract
BACKGROUND: In the rapid scale-up of human immunodeficiency virus (HIV) care and acquired immunodeficiency syndrome (AIDS) treatment, many donors have chosen to channel their funds to non-governmental organizations and other private partners rather than public sector systems. This approach has reinforced a private sector, vertical approach to addressing the HIV epidemic. As progress on stemming the epidemic has stalled in some areas, there is a growing recognition that overall health system strengthening, including health workforce development, will be essential to meet AIDS treatment goals. Mozambique has experienced an especially dramatic increase in disease-specific support over the last eight years. We explored the perspectives and experiences of key Mozambican public sector health managers who coordinate, implement, and manage the myriad donor-driven projects and agencies.Entities:
Year: 2013 PMID: 23768178 PMCID: PMC3691708 DOI: 10.1186/1478-4491-11-26
Source DB: PubMed Journal: Hum Resour Health ISSN: 1478-4491
Number and position of health workers interviewed
| National | 8 | Top national directors and managers |
| Provincial | 12 | Provincial directors, provincial medical chiefs, community health program managers, planning and financial managers |
| District | 21 | District directors, district doctors, pharmacy and community health program managers |
Organized themes and subthemes from the interviews
| Advantages | 1. Specific support | • Infrastructure/equipment |
| Disadvantages | 2. Leadership: power to control and coordinate external resources | • Competing agendas |
| • Parallel systems | ||
| • Accountability | ||
| • Capacity of negotiation | ||
| 3. Inequalities within the National Health System | • Lack of integration | |
| • Refresher training | ||
| • Neglected services and infrastructure | ||
| 4. Internal brain drain | • Impact of exodus from public sector to NGOs | |
| • Salaries and work conditions | ||
| • Upgrading skills |
Successes of vertical funding
| Infrastructure | “After the Peace Agreement, we had a massive support for reconstruction of the infrastructure; not only the destroyed ones but also we built new health centers and hospitals. Along with that, new equipment was put in place as well as medical supply and others…if we didn’t have International aid, nothing would have been done.” (National director) |
| “[it] is true that the indicators are improving, if you look at ART, there are more than hundred thousand in treatment, we begun with about 8 thousand in 2005.” (National director) | |
| Source: 41 interviews of Mozambique Ministry of Health managers 2008 |
Leadership, coordination, and control
| Competing agendas | “[M]ost of the organizations that arrive in the province, they already have their own plan, they come with the kind of activities they want to implement, they come with districts already identified that they want to support, independently of what priorities the provincial directorate has.” (Provincial health manager) |
| “There are partners that have their own agenda….they never discussed it with us, they simply arrive and say, I propose to work in community A, B, C with X disease preventive programs, because it’s convenient for me to work in province D, E, F. You don’t know if it’s convenient for the disease program to leave them there, or if it would be more helpful if they went to province G.” (Provincial health manager) | |
| “[B]ecause there were cases that in the same districts we had 2 or 3 organizations, this was always an issue of discussion, the reallocation of NGOs, because the NGOs liked to go to districts more attractive, with good transport means, water, electricity or other kinds of attractive things. And we always argued that there were prioritized districts that we should pay more attention.” (National director) | |
| Parallel Systems | “We already have a recording and reporting system in place, that is also recommended by WHO, but there is a partner that is always asking for other information that we don’t regularly collect although we know that it’s happening in the field, it becomes difficult…so they have to introduce new forms and they are not taking into account that in some health facilities we just have a nurse that has to collect all this information in addition to his/her regular job.” (National director) |
| “[D]ifferent NG0s have different methods of financial management, most of the time we end up identifying other people to manage these funds. For example, I have people to manage funds for X disease program, another person to manage funds for NGO Y, another person to manage another fund…it’s very time consuming and a lot of papers…if we had the same management fund rules it would save time and human resources.” (Provincial manager) | |
| “[D]uring the two years that I stayed in district M, home based care for HIV was happening only in 4 neighborhoods, I mean, 3 organizations working in the same place, we had a dispute between them, with so many other areas uncovered…it also had implications in numbers that they used to send to us for statistics…maybe their numbers are referring to the same people.” (District program manager) | |
| Accountability | “[B]ut in terms of financial report, this is where we have a big constraint, because there are few NGOs that are transparent and openly state the budget they have for certain activities…even for district planning its difficult since you don’t know how much are you going to be supported.” (District manager) |
| Capacity for negotiation | “[T]his NGO is based outside Africa. Requests for funds need permission from the NGO headquarters. Well, the request leaves this province, goes to Maputo and from there to headquarters. Meanwhile there are some errors in the request and it comes back again to be corrected and after that it’s submitted again. By the time the permission arrives in this province if it was an emergency, many people would have died without the support. And then I ask, is it useful to have this NGO working with me? Is there an option for more flexibility?” (Provincial manager) |
| Source: 41 interviews of Mozambique Ministry of Health managers 2008 |
Vertical funding and inequalities within national health system
| Lack of integration | “In vertical programs, the results are immediate…if you invest in Malaria you will see the results in a short time, it’s good for those who want to see the impact of funding but when you talk about the National Health Service, this is bad, since the resources are allocated for specific areas and we are not sorting out the problems of the communities.” (National director) |
| “The importance people give to these three diseases [HIV, malaria and TB] is a detriment to, for example, mother and child health, diarrhea, environmental health or mental health…I think that we should integrate all programs, and we would have better results.” (Provincial manager) | |
| “We should look at the system, because if the partners are saying that they are giving funds to improve the health of population, then they should improve health in general and not choose specific areas, because what affects population health is a set of factors, a range of diseases that already exist, so if we look at one disease, we will help in that specific disease but the global result, to improve health, will not happen because there will be a lot of gaps.” (Provincial manager) | |
| Refresher training | “[M]ost funding for ongoing training comes from vertical programs, and it’s natural that the programs have an interest in investing in people who perform such activities, they are not interested in funding ongoing training for all the workers.” (District manager) |
| “[F]or example, in a health center, if you talk with the health workers, some will tell you that in the last very few years they had 10 training courses and you will find out that 8 or 9 are HIV-related courses.” (Provincial manager) | |
| “[B]ecause these [vertical] programs have a lot of funds, they absorb all existing capacity for ongoing training, and unfortunately in planning we never plan ongoing training per se.” (Provincial manager) | |
| Neglected services and infrastructure | “No one has ever thought of strengthening the capacity of archiving the clinical files…That’s where we often lose patient information.” (National director) |
| “[T]hen we buy equipment [for a vertical program], where will this equipment be placed? Under a tree? It’s necessary to fund infrastructure, as well electricity, water in order for that equipment to work until we achieve the final goal, to test that patient with that specific disease. Well, we can’t think about strengthening the health system if all these basic conditions are not satisfied.” (National director) | |
| “Well, if we talk about infrastructure, you will see that this laboratory, I think that this doesn’t have either good equipment nor good infrastructure. Because we have support from NGO “A”, we have a good laboratory outside this building where we perform all HIV patients’ analysis.” (District director) | |
| Source: 41 interviews of Mozambique Ministry of Health managers 2008 |
Internal brain drain
| Impact of exodus from public sector to NGOs | “The big problem we had and still have with NGOs, is the competition for resources, human resources, they steal almost all human resources we have. Most NGOs, although they have expatriates they also have a lot of national staff, and that makes imbalances in the system.” (Provincial director) |
| “[I]t’s a profound loss for the health sector, as most of the time, they [human resources] are key elements in the system, with long experience and sometimes they are essential staff…the NGOs are more unlikely to contract workers who are recent graduates.” (Provincial manager) | |
| Salary and work conditions | “People leave the national system and go to NGOs, international agencies and private sector just because they are looking for better salaries.” (National director) |
| “[I] have received proposals from organizations to leave the national system. First, the salary proposed was 3 or 4 times higher. Besides the salaries, they were giving me other incentives like a house, transport and others. So you start making your short term plan and realize that if you stay in public sector you will not have a chance to meet those short term goals.” (District manager) | |
| “[T]he difference is huge, if I work for an NGO and have the job like I have here, I would earn probably US$ 2000, and here I don’t earn more than US$ 300, you can see the difference? US$ 1700. It’s a lot.” (Provincial manager) | |
| Upgrading skills | “[S]ometimes we have someone learning monitoring and evaluation skills with a partner, but when he/her is trained to perform the job, he/she leaves the national system and surprisingly the same partner will offer them a job.” (Provincial manager) |
| “For example, in this province, the only chance to study at university is to do management and pedagogy courses. Because my goal is to upgrade my skills, I can work for an NGO and make more money and pay the school fees so I can move to another NGO….I have many colleagues doing Biology, others are doing management.” (Provincial manager) | |
| Source: 41 interviews of Mozambique Ministry of Health managers 2008 |