[User embracement and attachment in the humanization of nursing care for people with diabetes mellitus].

It is a qualitative research, which aimed to evaluate the user embracement and attachment in the humanization of nursing care for people with Diabetes Mellitus in a public specialized outpatient service. The theoretical support was the National Policy of Humanization of the Health Ministry / Brazil. Data was collected through semi-structured interviews with twenty people with type 1 or type 2 diabetes, between 2010 March and May. The analysis resulted in four categories that explore listening and dialogue, relationships, problem solving and access. People with diabetes recognize the user embracement and attachment as part of humanized attention given, which is highlighted by the appreciation of the patients' subjective dimension.