[The Brazilian Unified Health System (SUS) is universal, but quotas are the norm].

In the context of the Unified Health System (SUS), health actions and services constitute a social right to be guaranteed by the State and managed under the responsibility of three autonomous spheres of government. This is a holistic multiple case study with a qualitative approach based on the assumptions of Comprehensive Everyday Sociology, which originated from a PhD thesis. It sought to understand the construction of comprehensive health practices in the daily work of family health teams and managers of the cities in Vale do Jequitinhonha - Minas Gerais, Brazil. The individuals studied were professionals from the Family Health Teams, support staff and managers with a total of 48 participants. In order to reveal the construction of the whole, the data show that "SUS is universal, but quotas are the norm." Bearing in mind its limitations, it is difficult to ensure that SUS is a right for all. Thus, regulation is essential to order, guide, define and optimize the use of resources available for comprehensive care and also guarantee public access to actions and services in a timely and equitable manner.