INTRODUCTION: Health worker's population is espoused to high level of stress, and several studies highlight differences between intensive care units (ICU) and non-intensive care unit (non-ICU). Particular features of the job in ICU concern responsibilities for critically patients, highly advanced technology and need for quick decision. AIMS: Aims of this study are: (1) to examine differences between ICU's and not-ICU's workers on several dimensions describing work environment and workers' health; (2) investigate which specific work conditions have a role in determining psychological work reactions in ICU's and not-ICU's workers. METHOD: 144 ICUs' and not-ICU's 114 workers employed in an Italian Hospital filled out a questionnaire concerning decision authority, autonomy, colleagues' and supervisors' support, physical and cognitive demands as antecedents; job satisfaction and job burnout (EE, DP) as consequences. RESULTS: 1) MANOVA highlighted how ICU workers reported significantly higher scores on depersonalization, job satisfaction, aggressive customers, while physical demands and proportionate customer expectations were significantly higher for not-ICU workers; (2) Six Multiple Linear Regressions were carried out. Those indicated decision authority, autonomy and supervisors' support as predictors of emotional exhaustions in ICU. In not-ICU only cognitive demands and colleagues' support are significant predictors. Depersonalization is predicted in ICU by colleagues' support. Predictors of job satisfaction both in ICU and not-ICU are: decision authority and colleagues support. CONCLUSION: Current study highlighted several differences among ICU and non-ICU workers' referred to work environment and psychological reactions.
INTRODUCTION: Health worker's population is espoused to high level of stress, and several studies highlight differences between intensive care units (ICU) and non-intensive care unit (non-ICU). Particular features of the job in ICU concern responsibilities for critically patients, highly advanced technology and need for quick decision. AIMS: Aims of this study are: (1) to examine differences between ICU's and not-ICU's workers on several dimensions describing work environment and workers' health; (2) investigate which specific work conditions have a role in determining psychological work reactions in ICU's and not-ICU's workers. METHOD: 144 ICUs' and not-ICU's 114 workers employed in an Italian Hospital filled out a questionnaire concerning decision authority, autonomy, colleagues' and supervisors' support, physical and cognitive demands as antecedents; job satisfaction and job burnout (EE, DP) as consequences. RESULTS: 1) MANOVA highlighted how ICU workers reported significantly higher scores on depersonalization, job satisfaction, aggressive customers, while physical demands and proportionate customer expectations were significantly higher for not-ICU workers; (2) Six Multiple Linear Regressions were carried out. Those indicated decision authority, autonomy and supervisors' support as predictors of emotional exhaustions in ICU. In not-ICU only cognitive demands and colleagues' support are significant predictors. Depersonalization is predicted in ICU by colleagues' support. Predictors of job satisfaction both in ICU and not-ICU are: decision authority and colleagues support. CONCLUSION: Current study highlighted several differences among ICU and non-ICU workers' referred to work environment and psychological reactions.
Authors: Sara Viotti; Claudio Giovanni Cortese; Jacopo Garlasco; Erika Rainero; Ifeoma Nneka Emelurumonye; Stefano Passi; Flavio Boraso; Maria Michela Gianino Journal: Int J Environ Res Public Health Date: 2020-04-24 Impact factor: 3.390