| Literature DB >> 22927750 |
Pinelopi Kouki1, Paraskevi Matsota, Kalliopi Christodoulaki, Maria Kompoti, Marilia Loizou, Periandros Karamanis, Aggeliki Pandazi, Georgia Kostopanagiotou.
Abstract
BACKGROUND: Patient satisfaction is an increasingly appreciated measure of outcome for health care procedures. The purpose of this study was to evaluate Greek surgical patients' satisfaction with perioperative anesthetic services and to determine which factors maximize satisfaction level through all phases of perioperative care.Entities:
Keywords: Greek surgical patients; anesthetic management; postoperative analgesia care team; questionnaire; satisfaction
Year: 2012 PMID: 22927750 PMCID: PMC3422116 DOI: 10.2147/PPA.S34244
Source DB: PubMed Journal: Patient Prefer Adherence ISSN: 1177-889X Impact factor: 2.711
Baseline characteristics of the patients (n = 345)
| Clinical characteristics | General anesthesia ± epidural (n = 282) | Regional anesthesia (n = 63) | |
|---|---|---|---|
| Age (years) | 52.5 ± 15.5 | 61.7 ± 13.9 | <0.001 |
| BMI (kg/m2) | 26.5 ± 4.8 | 30.0 ± 6.6 | <0.001 |
| Marital status (%) | |||
| Single | 44 (15.7%) | 8 (12.7%) | 0.083 |
| Married | 214 (75.8%) | 44 (69.8%) | |
| Divorced | 14 (5.0%) | 4 (6.3%) | |
| Widowed | 10 (3.6%) | 7 (11.1%) | |
| Educational level (%) | |||
| Elementary | 153 (54.2%) | 43 (68.2%) | 0.104 |
| Secondary | 66 (23.4%) | 9 (14.3%) | |
| High/academic | 63 (22.3%) | 11 (17.4%) | |
| Type of surgical procedure (%) | |||
| Abdominal | 83 (29.4%) | 4 (6.3%) | <0.001 |
| Laparoscopic | 21 (7.5%) | 0 (0%) | |
| Gynecologic | 73 (26.0%) | 16 (25.4%) | |
| Orthopedic | 52 (18.5%) | 31 (49.2%) | |
| Neck | 19 (6.8%) | 0 (0%) | |
| Other | 34 (12.0%) | 12 (19.0%) | |
| Previous surgery (%) | 183 (65%) | 10 (15.9%) | <0.001 |
| ASA classification | |||
| I | 120 (54.5%) | 25 (39.6%) | |
| II | 100 (35.5%) | 32 (50.8%) | |
| III | 60 (21.3%) | 6 (9.5%) | |
| IV | 2 (0.7%) | 0 (0%) | |
Note:
Data are mean ± SD.
Abbreviations: BMI, body mass index; ASA, American Society of Anesthesiologists.
Principal components analysis (varimax rotation) of questionnaire Q1 (n = 282)
| Questionnaire item | Dimensions | |||
|---|---|---|---|---|
|
| ||||
| Communication with anesthesiologist | Sense of cold/shivering | Pain/perception of noise | Nausea | |
| Did you feel pain immediately after awaking from anesthesia? | 0.855 | |||
| Could you perceive noise or voices during surgery? | 0.854 | |||
| Did you have shivering immediately after awaking from anesthesia? | 0.885 | |||
| Did you feel cold immediately after awaking from anesthesia? | 0.883 | |||
| Did you have nausea immediately after awaking from anesthesia? | 0.697 | |||
| During the preoperative evaluation visit, did you have enough time to discuss your questions concerning anesthesia with the anesthesiologist? | 0.821 | |||
| During the preoperative evaluation visit, did the anesthesiologist adequately address your questions? | 0.869 | |||
| During the preoperative evaluation visit, were you given the opportunity to express your opinion about the type of anesthesia to be administered? | 0.591 | |||
Note: Loadings < 0.5 are not reported in the table.
Principal components analysis (varimax rotation) of questionnaire Q2 (n = 63)
| Questionnaire item | Dimensions | ||
|---|---|---|---|
|
| |||
| Communication with anesthesiologist | Cold/shivering | Nausea/anxiety | |
| Did you have shivering during surgery? | 0.739 | ||
| Did you feel cold during surgery? | 0.734 | ||
| Did you have nausea during surgery? | 0.877 | ||
| Did you feel anxious during surgery? | 0.587 | ||
| During the preoperative evaluation visit, did you have enough time to discuss your questions concerning anesthesia with the anesthesiologist? | 0.987 | ||
| During the preoperative evaluation visit, did the anesthesiologist adequately address your questions? | 0.987 | ||
| During the preoperative evaluation visit, were you given the opportunity to express your opinion about the type of anesthesia to be administered? | 0.604 | ||
Note: Loadings < 0.5 are not reported in the table.
Multivariable analysis of patient symptoms in the PACU and their association with the feeling of safety
| Symptom | Odds ratio | 95% confidence interval | |
|---|---|---|---|
| Pain | 0.22 | 0.10–0.47 | <0.001 |
| Shivering | 0.36 | 0.18–0.72 | 0.004 |
| Nausea | 0.89 | 0.23–3.41 | 0.869 |
| Vomiting | 0.70 | 0.18–2.78 | 0.617 |
| Pruritus | 0.65 | 0.12–0.81 | 0.260 |
| Thirst | 0.67 | 0.33–1.35 | 0.262 |
| Dizziness | 0.87 | 0.31–2.46 | 0.790 |
Abbreviation: PACU, postanesthesia care unit.
Principal components analysis (varimax rotation) of questionnaire Q3 (n = 237)
| Questionnaire item | Dimensions | ||||
|---|---|---|---|---|---|
|
| |||||
| Anesthesiologist intervention upon symptoms | Pain | Care by the anesthesiologist/physical activity | Nausea/vomiting | Behavior of the anesthesiologist | |
| Were you awakened at night by pain at least once and had to take an analgesic? | 0.881 | ||||
| Did you have nausea in the ward? | 0.824 | ||||
| Did you vomit in the ward? | 0.827 | ||||
| Whenever you felt severe pain, was the anesthesiologist available soon? | 0.858 | ||||
| Whenever you felt severe pain, was the anesthesiologist’s intervention effective? | 0.867 | ||||
| Whenever you had some other disturbing symptom (nausea, vomiting, or pruritus), was the anesthesiologist’s intervention effective? | 0.690 | ||||
| Were you able to mobilize and have physical activity (eg, walk in the corridor) without severe pain? | 0.527 | ||||
| Did the anesthesiologist team treat you with respect and dignity? | 0.734 | ||||
| Did the anesthesiologist team discuss medical subjects, ignoring your presence? | 0.738 | ||||
| Did you feel you were being adequately cared for by the anesthesiologist team? | 0.841 | ||||
| Did the anesthesiologist team do as much as possible to resolve your problems while in the ward? | 0.816 | ||||
Note: Loadings < 0.5 are not reported in the table.