Literature DB >> 22765934

Innovative primary care delivery in rural Alaska: a review of patient encounters seen by community health aides.

Christine Golnick1, Elvin Asay, Ellen Provost, Dabney Van Liere, Cora Bosshart, Jean Rounds-Riley, Katie Cueva, Thomas W Hennessy.   

Abstract

BACKGROUND: For more than 50 years, Community Health Aides and Community Health Practitioners (CHA/Ps) have resided in and provided care for the residents of their villages.
OBJECTIVES: This study is a systematic description of the clinical practice of primary care health workers in rural Alaska communities. This is the first evaluation of the scope of health problems seen by these lay health workers in their remote communities. STUDY
DESIGN: Retrospective observational review of administrative records for outpatient visits seen by CHA/Ps in 150 rural Alaska villages (approximate population 47,370).
METHODS: Analysis of electronic records for outpatient visits to CHA/Ps in village clinics from October 2004 through September 2006. Data included all outpatient visits from the Indian Health Service National Patient Information Reporting System. Descriptive analysis included comparisons by region, age, sex, clinical assessment and treatment.
RESULTS: In total 272,242 visits were reviewed. CHA/Ps provided care for acute, chronic, preventive, and emergency problems at 176,957 (65%) visits. The remaining 95,285 (35%) of records did not include a diagnostic code, most of which were for administrative or medication-related encounters. The most common diagnostic codes were: pharyngitis (11%), respiratory infections (10%), otitis media (8%), hypertension (6%), skin infections (4%), and chronic lung disease (4%). Respiratory distress and chest pain accounted for 75% (n=10,552) of all emergency visits.
CONCLUSIONS: CHA/Ps provide a broad range of primary care in remote Alaskan communities whose residents would otherwise be without consistent medical care. Alaska's CHA/P program could serve as a health-care delivery model for other remote communities with health care access challenges.

Entities:  

Mesh:

Year:  2012        PMID: 22765934      PMCID: PMC3417638          DOI: 10.3402/ijch.v71i0.18543

Source DB:  PubMed          Journal:  Int J Circumpolar Health        ISSN: 1239-9736            Impact factor:   1.228


The 1978 World Health Organization Alma Ata Declaration envisioned universally accessible health care for all individuals and communities, with Community Health Workers (CHWs) a cornerstone in achieving that goal (1). The northern circumpolar region is home to a diverse group of peoples with unique traditions, health care organizations, and political systems who share many challenges of health care access. The communities of the circumpolar region face many hurdles including geographic and climatic constraints, the need for health care delivery that is respectful of indigenous cultures, and difficulties in recruiting and retaining qualified health care professionals to provide care in remote locations. Circumpolar nations have addressed these health care delivery challenges in a variety of ways. In northern Canada (Yukon, Northwest Territories, Nunavut), nurses are the main providers of primary medical care, although some community health representatives and midwives may be included among the staff (2,3). Family physicians are located in regional centres, and more specialized care is primarily located in the south of the country (3). Nurses have an important role in both Sweden and Finland, frequently serving as a patient's first contact with the health system. Nurses may provide injections, remove sutures, provide maternal and child health care, and in some settings provide acute care prior to, or instead of, a patient's consultation with a physician (4–6). In Sweden, Finland and Norway, regional municipalities or county councils are responsible for providing primary care. General practitioners are based in regional health centres and serve specific geographic areas. For specialized care, a health centre physician can refer to a hospital within the municipality, while more complicated treatment is referred to a centralized hospital (4–6). Small villages in Greenland are served by a health assistant or village health worker. Larger communities of approximately 300 residents have a village clinic staffed with a nurse and frequently several emergency beds. These communities are part of Greenland's 16 autonomous health districts ranging in population from 600 to 15,000, each with a district health care centre staffed by at least 1 physician. Rural communities may also be visited by dentists, medical specialists, midwives, and other healthcare professionals. Patients requiring more specialized care are referred to the National Hospital in Nuuk, or to treatment at clinics in Denmark (7,8). The first contact for rural health care in Northern Russian villages is the health post or feldsher (medical assistant)/midwife station. Nurses and feldshers may receive an additional 2 years of training beyond nursing school and provide immunizations, health checks and routine prenatal and newborn care. If there is a need for prescriptions, patients are referred to a health centre staffed by a physician. More complex cases are referred to a district or regional level polyclinic or hospital (9). Like other circumpolar regions, Alaska also has substantial challenges to providing access to health care in its remote communities. Sixty percent of Alaska's indigenous people live in small villages of 20–1700 people scattered across 1,481,473 km2 (10). Most of these villages are not accessible by road, and can be reached only by airplane or boat in the summer and by airplane or snow machine in the winter. Prior to the inception of the Community Health Aide Program in the 1950s, residents of Alaska village communities waited for infrequent visits from itinerant physicians and nurses, made costly trips to larger towns, or relied on self-care. Alaska's Community Health Aide (CHA/P) Program began with the provision of village-based oral antibiotic treatment during the tuberculosis epidemics of the 1940s and 1950s, then became a formal Indian Health Service-funded program in 1968 (11,12). Since then, the Community Health Aide Program has grown throughout the state to include well defined roles, selection criteria, curricula, training standards and certification at 5 different levels: Community Health Aide I–IV (CHA) and Community Health Practitioner (CHP) (13). CHA/Ps now provide emergency, acute, chronic, and preventive health care for all ages. They are the front-line providers in a comprehensive, integrated Alaska Tribal Health System. Over 550 village-based Community Health Aides and Community Health Practitioners (CHA/Ps) currently provide care for 50,000 patients with an estimated 250,000 clinical encounters per year in 178 remote villages scattered throughout Alaska (11) (Figure 1).
Fig. 1

Community health aide/practitioner village clinics and training centres in Alaska.

Community health aide/practitioner village clinics and training centres in Alaska. Community Health Aides and Community Health Practitioners are hired by their communities and tribal councils. They are supervised by and employees of Tribal Health Organizations who operate a Community Health Aide Program in Alaska under the Indian Self-Determination and Education Assistance Act, Public Law 93-638 (12). Their practice is based on the Alaska Community Health Aide/Practitioner Manual (CHAM), which directs all patient encounters (14). The CHAM provides scripted questions and directed exams for specific patient complaints. It guides the CHA/P towards the best assessment and treatment for the patient's presented problem. While CHA/Ps practice remotely, they work with the supervision and support of physicians and mid-level providers in regional health clinics and hospitals often several hundred air miles away. The training of CHA/Ps is governed by the Federal Community Health Aide Program Certification Board Standards and Procedures as authorized under amendment 119 to the Indian Health Care Improvement Act (15). Training prerequisites include demonstration of a 6th grade minimum mathematics and English proficiency; however 94% of CHA/Ps have graduated from high school (16). After being hired, training occurs over a period of approximately 2 years while on the job and takes place in 1 of 4 regional centres. CHA/Ps receive 15 weeks of formal didactic and clinical training divided into 4 sessions, with supervised clinical practice completed between sessions. Session training includes an introduction to all body systems, recognition and stabilization of emergency situations, and treatment for common acute outpatient problems. CHA/Ps also receive training on maternal and child health care, behavioural health, common chronic problems, and procedures such as suturing, starting and maintaining intravenous fluid therapy, and some laboratory tests. At the end of 4 sessions of training, CHAs may complete an additional weeklong evaluation course and final exam, which if finished successfully allows them to hold the title of Community Health Practitioner (CHP). Certification of Health Aides at all levels is provided by the Federal Community Health Aide Program Certification Board. In addition to session training, all CHA/Ps are required to maintain emergency medical skills including basic life support and initial trauma stabilization and treatment. After the initial training series is finished, CHA/Ps are required to maintain their skills by attending 48 hours of continuing education every 2 years (15). Throughout training, clinical practice and continuing education, CHA/P training emphasizes hands-on acquisition of skills and knowledge. Although the CHA/P program has been in existence for 50 years, this study is the first comprehensive assessment of the scope of health problems routinely addressed by CHA/Ps. These data will assist CHA/P program evaluation and training, as well as improve the understanding and recognition of this longstanding and successful program for possible adaptation in other underserved or remote settings.

Material and methods

This report is based on record-level data extracted from records written by village CHA/Ps. These records were coded at the regional health centre and submitted electronically into the Indian Health Services’ National Patient Information Reporting System (IHS NPIRS) (17). Data were made available by request from the Office of Information Technology at IHS NPIRS and included only patient care given by a CHA/P in a village clinic. This project was a program evaluation, not research, as determined by the Alaska Area Institutional Review Board. Permissions to utilize data for this evaluation were obtained from the Association of Alaska Community Health Aide Program Directors, Association of Tribal Health Directors and individual Tribal Health Directors from each participating organization. Patient visit data, without individual identifiers, were examined from 11 of the 27 (40.7%) Tribal Health Organizations employing CHA/Ps between October 1, 2004 and September 30, 2006. While only 40.7% of Tribal Health Organizations are included in this analysis, these organizations comprise 92% of the CHA/P work force and serve 90% of all patients served by village Community Health Aides and Practitioners in Alaska (18,19). For a patient encounter to be included in this review, care must have been provided directly by a CHA/P and the record must have the date of visit, age, sex, and a diagnosis or procedure code (International Classification of Diseases, Ninth Revision, Clinical Modification (ICD-9-CM). The first diagnosis for a visit fitting inclusion criteria was used for this analysis. ICD-9-CM codes were grouped into categories consistent with CHAM assessments by the author and the list is available on request. SAS Statistical Software, 9.1 (SAS Institute, Inc., Cary, NC) was used to summarize CHA/P diagnoses by region, age group, sex, clinical diagnosis, and treatments provided. In order to evaluate emergency care, all diagnostic codes listed in an NPIRS encounter were reviewed for inclusion as potential emergencies or urgencies. These were categorized into larger groups for analysis. (A list of ICD-9-CM codes included with grouping is available in Appendix 1.) A diagnosis that was an emergency or urgency will appear both in the major categories of diagnoses and in the urgency/emergency category as seen in Tables IV and Table V.
Table IV

Clinical diagnoses made by Alaska community health aides and community health practitioners in data recorded in FY 2005–FY 2006

Percentage of all Visits
Major Diagnostic Categories
Cummulative (%)
Rankn=175,992
1Respiratory/Ear, Nose, Throat and Sinus problems40.8
2Circulatory problems8.9
3Skin problems6.1
4Preventive care5.4
5Injuries5.3
6Digestive/Abdominal5.2
7Musculoskeletal problems4.4
8Fever2.3≈77
9Eye problems3.2
10Pregnancy2.9
11Nervous system2.2
12Genital problem2.1≈90
13Infections not otherwise classified2.0
14Mental health problems1.6
15Endocrine disorders1.6
16Urinary system1.5
17Dental problems1.5
18Paediatric problems0.8
19All other problemsa 2.8
Total percent100

All other problems include severe allergic reactions, fatigue, death, end of life care, pain, mass, oedema, hypothermia, sarcoid, anaemia and other hematologic disorders, non cancer breast problems, cancer and nutritional problems and others. Complete list available on request.

Table V

Respiratory problems found in community health aide and community health practitioner encounters and recorded in Alaska, 2005–2006

Respiratory ProblemsPercentage of All Respiratory Problems
Nose/Throat/Sinusn=71,742
Pharyngitis/Tonsillitisa 26.0
Otitis Mediab 18.7
Upper Respiratory Infection (URI)c 14.0
Bronchitis/Bronchiolitis/Cough11.3
Chronic Lung Disease8.6
Sinusitisd 4.0
Otitis Externa, ear drainage, or pain3.7
Asthma/Wheezing/Reactive Airway Disease3.0
Pneumonia and pneumonia follow up3.3
Respiratory Distresse 2.6
Other respiratory problemsf 2.8
Other ear problemsg 0.8
Total percent of all respiratory problems100

Includes peritonsillar abscess and laryngitis.

Includes mastoiditis, acute, chronic, and serous otitis media; and tympanic membrane perforation.

Includes rhinitis and allergy symptoms.

Includes sinus pain.

Includes shortness of breath, respiratory distress and breathing problem.

Flu, Tuberculosis, other infections, other problems and exam.

Other ear problems include: foreign bodies in the ear; ear injury; hearing loss; vertigo; ear exam without diagnosis; unspecified disorders of the ear; other disorders of ear; tinnitus.

Results

A total of 272,242 CHA/P visits from 150 villages were recorded in IHS NPIRS between October 1, 2004 and September 30, 2006. Of these encounters, 197,190 (72.4%) had at least 1 recorded clinical diagnosis (Table I). While the focus of this report is on clinical practice, 75,052 (28%) of the 272,242 CHA/P records examined did not contain a recorded diagnosis. Most (>98%) of these visits without a diagnostic code were for pharmacy activities, including medication refills and delivering medications. In addition, of the 197,190 encounters with diagnoses, 11,832 were recorded as a diagnosis of “medication refill” (ICD-9 CM code V68.1). Together this means 86,884 (32%) of total workload was for medication and/or pharmacy related activities. Other nonclinical reasons for visits to the clinics included 7,040 (4%) for administrative tasks (ICD-9 CM codes V68.0, 68.2) and 2,326 (1%) for laboratory tests without a specific diagnosis.
Table I

Distribution of reviewed community health aide and community health practitioner encounters with assessments by tribal health organization in Alaska, FY 2005, FY 2006

Encounters with Diagnosis

Tribal Health Organizationn=197,190 (%)
Bristol Bay Area Health Corporation (BBAHC)28,289 (14.4)
Council of Athabascan Tribal Governments (CATG)1,207 (0.6)
Chugachmiut2,562 (1.3)
Eastern Aleutian Tribes (EAT)851 (0.4)
Maniilaq Association3,316 (1.7)
North Slope Borough4,535 (2.3)
 Department of Health and Human Services (NSB-DHSS)
Norton Sound Health Corporation (NHSC)6,295 (3.2)
Southcentral Foundation (SCF)1,783 (0.9)
SouthEast Alaska Regional Health Consortium (SEARHC)2,761 (1.4)
Tanana Chiefs Conference (TCC)4,336 (2.2)
Yukon Kuskokwim Health Corporation (YKHC)141,255 (71.6)
Total197,190 (100)
Distribution of reviewed community health aide and community health practitioner encounters with assessments by tribal health organization in Alaska, FY 2005, FY 2006

Demographics

Females accounted for 57% of CHA/P encounters while 43% were with male patients. The Indian Health Service 2000 estimate of the Alaska Native population shows it evenly divided 50.3% male and 49.7% female (19). This suggests that CHA/P patient encounters are more likely to be female than might be expected, or that females are more likely to seek health care than males. Table II shows that 45% of CHA/P encounters are persons less than 20 years old while 43% are 20 to 65 years old and that elderly (65+ years old), account for only 12% of encounters. Of the total Alaska Native population, 41.7% is less than 20 years old and 5.5% is older than 65 years (20). Nationally, in the USA, 12.9% of the population is over 65 years old and accounts for 26% of all ambulatory care visits (21).
Table II

Age distribution for community health aide and community health practitioner encounters in Alaska, FY 2005, FY 2006

Encounters

Age Groupn=197,190 (%)
<1 year13,874 (7.0)
1–5 years31,271 (15.9)
6–12 years22,717 (11.5)
13–19 years20,285 (10.3)
20–65 years85,325 (43.3)
65 + years23,718 (12.0)
Age distribution for community health aide and community health practitioner encounters in Alaska, FY 2005, FY 2006

Diagnoses and assessments

The top 20 diagnoses account for 64% of total visits, indicating the CHA/Ps see a broad range of health care problems (Table III).
Table III

Most frequent diagnoses made by Alaska community health aides and community health practitioners in data recorded in FY 2005, FY 2006

Encounters

Diagnosesn=175,992 (%)
Pharyngitis18,653 (11)
Otitis Media13,360 (8)
Hypertension11,000 (6)
Upper Respiratory Infection10,044 (6)
Bronchiolitis/Bronchitis/Cough7,891 (4)
Skin Infections6,179 (4)
Chronic Lung Disease6,170 (4)
Arthritis and Joint pain4,649 (3)
Lacerations4,322 (2)
Fever4,132 (2)
Conjunctivitis3,301 (2)
Abdominal pain3,045 (2)
Sinusitis2,870 (2)
Acute Gastroenteritis, Diarrhoea, and/or Vomiting2,769 (2)
Immunizations2,462 (1)
Pneumonia2,367 (1)
Diabetes2,263 (1)
Family Planning2,216 (1)
Asthma2.152 (1)
Pregnancy Routine Care2,133 (1)
Total111,978 (64)
Most frequent diagnoses made by Alaska community health aides and community health practitioners in data recorded in FY 2005, FY 2006 Table IV shows diagnoses grouped by body systems. This provides a better view of the scope of health problems for which patients see a CHA/P. Several diagnostic groups are described in subsequent tables. Respiratory and Ear, Nose, and Throat problems comprise 40% of all visits. Pharyngitis and otitis media are seen frequently, accounting for 20% of all visits. Table V shows that while most of the respiratory visits were acute infectious problems, almost 12% were for chronic lung problems including asthma. Clinical diagnoses made by Alaska community health aides and community health practitioners in data recorded in FY 2005–FY 2006 All other problems include severe allergic reactions, fatigue, death, end of life care, pain, mass, oedema, hypothermia, sarcoid, anaemia and other hematologic disorders, non cancer breast problems, cancer and nutritional problems and others. Complete list available on request. Respiratory problems found in community health aide and community health practitioner encounters and recorded in Alaska, 2005–2006 Includes peritonsillar abscess and laryngitis. Includes mastoiditis, acute, chronic, and serous otitis media; and tympanic membrane perforation. Includes rhinitis and allergy symptoms. Includes sinus pain. Includes shortness of breath, respiratory distress and breathing problem. Flu, Tuberculosis, other infections, other problems and exam. Other ear problems include: foreign bodies in the ear; ear injury; hearing loss; vertigo; ear exam without diagnosis; unspecified disorders of the ear; other disorders of ear; tinnitus. The circulatory system comprised the second largest category of health problems (see Table IV). In contrast to respiratory visits, encounters for circulatory issues were mostly for chronic problems and most frequently for hypertensive care. Importantly, about 10% of circulatory visits were for acute ischemic symptoms (see Table VI).
Table VI

Circulatory problems found in community health aide and community health practitioner encounters and recorded in Alaska, 2005–2006

Percentage of All Circulatory Problems

Circulatory Problemsn=15,708
Hypertension69.9
Acute Ischemic problems11.6
Heart Rate problem5.0
Lipid disorders4.7
Heart Disease chronic care3.3
Rheumatic Fever2.8
Other circulatory problemsa 2.7
Total percent of all circulatory problems100

Other circulatory problems include: valvular disease, problems with arteries and veins, circulatory exam, non-traumatic hypotension, pericarditis, endocarditis, transplants, undiagnosed murmurs, etc.

Circulatory problems found in community health aide and community health practitioner encounters and recorded in Alaska, 2005–2006 Other circulatory problems include: valvular disease, problems with arteries and veins, circulatory exam, non-traumatic hypotension, pericarditis, endocarditis, transplants, undiagnosed murmurs, etc. Skin problems, preventive care, and injuries are other frequent reasons to visit a CHA/P. Table VII shows about half of all skin problems were infections. Most infections were cellulitis or abscesses. About 5% of all visits were for preventive care. This category included immunizations, well child care, patient education and home visits (see Table VIII). Care for minor injuries occupied 5% of clinic visits with lacerations, sprains, and burns being the most frequent minor injury. Common problems of the digestive system cared for by CHA/Ps included gastroenteritis, gastroesophageal reflux and abdominal pain. Details are described in Table IX.
Table VII

Skin problems found in community health aide and community health practitioner encounters recorded in Alaska, 2005–2006

Percentage of All Skin Problems

Skin Problemsn=10,654
Infections58.2
Dermatitis10.7
Acne0.7
Other skin problemsa 30.4
Total percent of all skin problems100

Other skin problems include skin lesions, nail problems, insect bites, pruritus, hives, cysts, and foreign bodies.

Table VIII

Preventive care found in community health aide and community health practitioner encounters recorded in Alaska, 2005–2006.

Percentage of All Preventive Care

Preventive Caren=8,179
Immunizations30.1
Prophylaxisa 24.4
Recheck17.5
Well Child Care12.7
Medical Exam/Health Check8.7
Patient education5.5
Newborn Care0.6
Total percent of all preventive care100

Mostly dental prophylaxis.

Table IX

Digestive problems found in community health aide and community health practitioner encounters recorded in Alaska, 2005–2006

Percentage of All Digestive/Abdominal Problems

Digestive Problemsn=9230
Abdominal pain33.0
Gastroenteritis-like illnesses30.2
Gastroesophageal Reflux Disease/Ulcer/Gastritis15.1
Hepatitis and other liver disease10.2
Constipation5.2
Dehydration1.5
Gastrointestinal Bleed1.4
All othersa 3.4
Total percent of all digestive problems100

Other digestive problems include gallbladder disease, pancreatic problems, hernias, anal problems, and other gastrointestinal problems.

Skin problems found in community health aide and community health practitioner encounters recorded in Alaska, 2005–2006 Other skin problems include skin lesions, nail problems, insect bites, pruritus, hives, cysts, and foreign bodies. Preventive care found in community health aide and community health practitioner encounters recorded in Alaska, 2005–2006. Mostly dental prophylaxis. Digestive problems found in community health aide and community health practitioner encounters recorded in Alaska, 2005–2006 Other digestive problems include gallbladder disease, pancreatic problems, hernias, anal problems, and other gastrointestinal problems. Emergencies and urgencies accounted for approximately 6% of all CHA/P patient encounters (see Table X). Although traumatic injuries occurred, most emergency encounters were respiratory, cardiac, or pregnancy-related. Community Health Aides and Practitioners play a critical role in recognizing a developing emergent situation and arranging treatment and transport in a timely fashion. While larger villages usually have more frequent emergencies, on average, each village clinic has at least 1 emergency every month.
Table X

Urgencies and emergencies seen by Alaska community health aides and community health practitioners in data recorded in FY 2005–FY 2006

FY 2005–2006Mean Serious Events Per Village Per Yr


Serious Eventn=10,552n=150
Respiratory distress5,00716.7
Acute Ischemic problems2,8489.5
Pregnancy-related emergenciesa 5491.8
Dehydration5201.7
Paralysis & Stroke3691.2
Suicide/Suicide Attempt1790.6
Drug/Alcohol Withdrawal/Overdose1780.6
Gastrointestinal Bleed1770.6
Nosebleeds1590.5
Eye Trauma & serious problemsb 1390.5
Peritonsillar abscess1350.5
Chest Injury290.1
Hypotension960.3
Gunshot injury620.2
Allergic reaction severe450.2
Central Nervous System infection240.1
Death & End of Life care180.1
Altered Level Of Consciousnessc 180.1
Total Events Identified10,55235.2
Total Number of Villages150
Total Visits175,992

Include: Deliveries, impending deliveries, active labour both preterm and term, premature rupture of membranes, early or late pregnancy bleeding, postpartum haemorrhage, ectopic pregnancy, severe puerperal infection, retained placenta, and newborn distress.

Include: Open wounds, burns, contusions of eyeball or surrounding tissue, injury to the optic nerve or its pathways, retinal detachments, and keratitis.

Non-alcohol or drug-related altered levels of consciousness.

Urgencies and emergencies seen by Alaska community health aides and community health practitioners in data recorded in FY 2005–FY 2006 Include: Deliveries, impending deliveries, active labour both preterm and term, premature rupture of membranes, early or late pregnancy bleeding, postpartum haemorrhage, ectopic pregnancy, severe puerperal infection, retained placenta, and newborn distress. Include: Open wounds, burns, contusions of eyeball or surrounding tissue, injury to the optic nerve or its pathways, retinal detachments, and keratitis. Non-alcohol or drug-related altered levels of consciousness.

Treatments and procedures

The 10 most common tests or procedures accounted for 98% of all procedures performed by CHA/Ps and were in rank order: oxygen saturation testing, antibiotic injections, immunizations other than influenza, phlebotomy, injury care, nebulizer therapy, other injections, respiratory testing (including peak expiratory flows), culture collection, and influenza immunizations. Injury care includes wound irrigation, packing, skin closure and splinting injured limbs.

Discussion

Community Health Aides and Community Health Practitioners are the frontline healthcare providers in remote Alaskan communities. Although the CHA/P program has formally existed since 1968, this report is the first state-wide assessment of CHA/Ps’ practice. CHA/Ps see a broad scope of health care problems on a regular basis, as documented above. Their care of patients is directed by their training, reference manual, and system procedures within an integrated referral system that includes physicians, regional hospitals, and a tertiary hospital. They are an important first point of contact for health care in the Alaska Tribal Health System. The Community Health Aide Program's origin was to provide chronic tuberculosis medication to patients living in remote villages. During the 40 years of existence, the scope of care has expanded, but CHA/Ps continue to help with patient's chronic medication needs. The Community Health Aide/Practitioner Manual has specific sections that address follow-up of chronic problems, including evaluating patient health status, providing patient education and assisting with medication refills. From this study, we found nearly one-third of CHA/P practice involves assisting patients with their medications, including helping them obtain refills for management of chronic health problems. This is an important finding and has implications on work load and training. However, it is unclear from the methods we used if these visits were only for facilitating medication refills or if they also included an evaluation of the patient's status. Since these data were collected, some regional pharmacies have begun sending medication refills directly to patients via the US Postal Service. It remains to be seen how this will affect Community Health Aide workload. Community Health Aides and Community Health Practitioners may be compared to Community Health Workers in the USA and elsewhere in the world. Within the literature we reviewed, we found a wide variety of definitions and duties for Community Health Workers. CHWs in countries such as Peru, Pakistan, and Iran provide direct patient care as do Alaska CHA/Ps (22–26). In the US in 2005, there were an estimated 121,000 Community Health Workers. They play an important role in patient education, advocacy and linking patients to medical providers (27–29). They have been employed to improve outcomes in diabetes, cancer screening, prenatal care, and childhood immunizations through counselling, linguistic and cultural translation, and by arranging transportation for patients and families (27,29,30). Brownstein describes Community Health Workers as “uniquely qualified to be connectors to the community because they generally live in the communities where they work and understand the social context of patients’ lives” (29). CHAPs are similar to Community Health Workers in that they typically live in the communities they serve; many work in the same village where they were raised from childhood. CHA/Ps, however, differ substantially from US Community Health Workers in that they provide direct patient care for acute illness, chronic diseases, preventive services, mental health and medical emergencies.

Limitations

Approximately 56% of CHA/P workload state-wide is entered into the Indian Health Service's Resource and Patient Management System (RPMS), an electronic health record, and exported to NPIRS (31). No provision was made to identify individuals who have repeat visits during the study period. The effects of multiple encounters by individuals may influence the rank and order of reported diagnosis. This might have increased the apparent number of visits for problems requiring follow-up. In addition, because we limited our review to the first diagnosis listed in NPIRS (except for emergency diagnoses), we have no certainty that we captured the most important diagnosis, or indeed, adequately described the full complexity of care provided by CHA/Ps. For example, a child who was seen primarily for otitis media and who also received preventive services such as well-child care or immunizations would register as only an otitis media visit. A more complete assessment of CHA/P practice could be obtained by using “any listed” diagnosis from the NPIRS data. The findings from this review should not be used to infer prevalence or incidence of specific diseases or conditions in the served population.

Conclusion

Uta Lehmann and David Sanders state “CHW programmes are not cheap or easy, but remain a good investment, since the alternative, in reality, is no care at all for the poor living in geographically peripheral areas”. They add, “We need to learn from examples of large-scale successful programmes in this regard, particularly providing longitudinal evidence of what works and what does not work” (32). Recently, Balcazar and others have advocated for integrating Community Health Workers into the full range of health care delivery (33). We believe that the longevity of the Community Health Aide Program and the wide range of their scope of practice points to the program as an example of how CHWs can be successfully integrated into a health care delivery system. Further study of Alaska's Community Health Aide program should include qualitative research on how well-prepared students are for their clinical practice, what the most effective methods of instruction have been for preparing CHA/Ps, and the benefits and changes to practice and healthcare that have come with increased use of telemedicine. In addition, a systematic evaluation of patient health outcomes is warranted. Since the inception of the CHA/P program, numerous health status indicators have dramatically improved among the Alaska Native population, including lower infant mortality, longer life expectancy, and dramatically lower rates of tuberculosis (34,35). While the CHA/P program cannot take full credit for these improvements, we believe that easy access to the health care system provided by village-based CHA/Ps has contributed substantially to these health gains. Prior to having local health care provided by CHA/Ps, village residents received only episodic care by itinerant providers, needed to travel to receive care, or did without trained medical care entirely. The expanded role of the Community Health Worker as demonstrated by Alaska's Community Health Aides and Community Health Practitioners can serve as a model for adaptation in other communities with challenging health care access both in the USA and elsewhere.
  11 in total

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Authors:  T Kue Young; Susan Chatwood
Journal:  CMAJ       Date:  2010-11-01       Impact factor: 8.262

Review 2.  Health care and health care delivery in Greenland.

Authors:  Birgit Niclasen; Gert Mulvad
Journal:  Int J Circumpolar Health       Date:  2010-11-29       Impact factor: 1.228

3.  Effectiveness of a community health worker intervention among African American and Latino adults with type 2 diabetes: a randomized controlled trial.

Authors:  Michael S Spencer; Ann-Marie Rosland; Edith C Kieffer; Brandy R Sinco; Melissa Valerio; Gloria Palmisano; Michael Anderson; J Ricardo Guzman; Michele Heisler
Journal:  Am J Public Health       Date:  2011-06-16       Impact factor: 9.308

4.  Community health workers "101" for primary care providers and other stakeholders in health care systems.

Authors:  J Nell Brownstein; Gail R Hirsch; E Lee Rosenthal; Carl H Rush
Journal:  J Ambul Care Manage       Date:  2011 Jul-Sep

5.  Cancer education for Community Health Aides/Practitioners (CHA/Ps) in Alaska assessing comfort with cancer.

Authors:  Melany Cueva; Anne Lanier; Mark Dignan; Regina Kuhnley; Crystal Jenkins
Journal:  J Cancer Educ       Date:  2005       Impact factor: 2.037

6.  Community health workers can be a public health force for change in the United States: three actions for a new paradigm.

Authors:  Hector Balcazar; E Lee Rosenthal; J Nell Brownstein; Carl H Rush; Sergio Matos; Lorenza Hernandez
Journal:  Am J Public Health       Date:  2011-10-20       Impact factor: 9.308

7.  Female health workers boost primary care.

Authors:  M A Barzgar; M R Sheikh; M K Bile
Journal:  World Health Forum       Date:  1997

8.  National Ambulatory Medical Care Survey: 2005 summary.

Authors:  Donald K Cherry; David A Woodwell; Elizabeth A Rechtsteiner
Journal:  Adv Data       Date:  2007-06-29

9.  Community health workers as a cornerstone for integrating HIV and primary healthcare.

Authors:  J S Mukherjee; Fr E Eustache
Journal:  AIDS Care       Date:  2007

Review 10.  Achieving child survival goals: potential contribution of community health workers.

Authors:  Andy Haines; David Sanders; Uta Lehmann; Alexander K Rowe; Joy E Lawn; Steve Jan; Damian G Walker; Zulfiqar Bhutta
Journal:  Lancet       Date:  2007-06-23       Impact factor: 79.321

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  19 in total

1.  The Role of Alaska's Tribal Health Workers in Supporting Families.

Authors:  Miriam Chernoff; Katie Cueva
Journal:  J Community Health       Date:  2017-10

2.  Behavioral health aides in rural Alaska: their experience in caring for Alaska Native cancer survivors.

Authors:  Stacy F Kelley; Christine DeCourtney; Xiomara Owens
Journal:  J Cancer Educ       Date:  2014-12       Impact factor: 2.037

Review 3.  Roles and Functions of Community Health Workers in Primary Care.

Authors:  Andrea L Hartzler; Leah Tuzzio; Clarissa Hsu; Edward H Wagner
Journal:  Ann Fam Med       Date:  2018-05       Impact factor: 5.166

4.  Print Material in Cancer Prevention: an Evaluation of Three Booklets Designed with and for Alaska's Community Health Workers.

Authors:  Katie Cueva; Melany Cueva; Mark Dignan; Kate Landis
Journal:  J Cancer Educ       Date:  2016-06       Impact factor: 2.037

5.  The Healthy Pregnancies Project: Study protocol and baseline characteristics for a cluster-randomized controlled trial of a community intervention to reduce tobacco use among Alaska Native pregnant women.

Authors:  Christi A Patten; Harry A Lando; Chris A Desnoyers; Yvette Barrows; Joseph Klejka; Paul A Decker; Christine A Hughes; Martha J Bock; Rahnia Boyer; Kenneth Resnicow; Linda Burhansstipanov
Journal:  Contemp Clin Trials       Date:  2019-01-28       Impact factor: 2.226

6.  Promoting Culturally Respectful Cancer Education Through Digital Storytelling.

Authors:  Melany Cueva; Regina Kuhnley; Anne Lanier; Mark Dignan; Laura Revels; Nancy E Schoenberg; Katie Cueva
Journal:  Int J Indig Health       Date:  2016

7.  Evaluating arts-based cancer education using an internet survey among Alaska community health workers.

Authors:  Melany Cueva; Katie Cueva; Mark Dignan; Anne Lanier; Regina Kuhnley
Journal:  J Cancer Educ       Date:  2014-09       Impact factor: 2.037

8.  Qualitative evaluation of a colorectal cancer education CD-ROM for Community Health Aides/practitioners in Alaska.

Authors:  Melany Cueva; Mark Dignan; Anne Lanier; Regina Kuhnley
Journal:  J Cancer Educ       Date:  2014-12       Impact factor: 2.037

9.  Feasibility of community health workers as teleaudiology patient-site facilitators: a multilevel training study.

Authors:  Laura Coco; Rosie Piper; Nicole Marrone
Journal:  Int J Audiol       Date:  2021-01-06       Impact factor: 2.437

10.  Bridging storytelling traditions with digital technology.

Authors:  Melany Cueva; Regina Kuhnley; Laura J Revels; Katie Cueva; Mark Dignan; Anne P Lanier
Journal:  Int J Circumpolar Health       Date:  2013-08-05       Impact factor: 1.228

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