The phenomenon of non-utilization of medical services by persons suffering from angina pectoris.

The aim of the study was the determination of main motives for non-utilization of medical services by persons with symptoms of angina pectoris. We found that in the representative sample (Lodz, Poland) 38% of them fail to seek medical services. Age, occupation, self-estimation of health, the presence of a trusted doctor and the opinion about medical staff determine the non-utilization of medical advice. However, no connection between sex, education, marital status and the use of medical services has been noticed. The results of the study point to the great value of the individual counselling by medical staff and the proper, friendly attitude towards patients, especially chronically ill.