Slovenian practice story: 10 years of e-counselling service for teenagers.

This is Me is the largest youth counseling web portal in Slovenia, providing teens with a friendly, simple, fast, free, anonymous and efficient public access to expert information and problem-solving assistance. Network of web counselors includes 38 experts (medical specialists, psychologists, social pedagogues, social workers, and teachers), who are volunteers from 12 different institutions. In the course of ten years, experts have answered almost 21,000 questions about dilemmas and problems faced by teens. The program was created by the Institute of Public Health Celje. This is Me supports adolescents in their problem-solving efforts. The program focuses on development of positive mental health, with emphasis on self-image, social and life skills. The program responds to the adolescents needs and makes efficient use of web technology. Youth web portal is a response to the current teen lifestyle. Most users are between ages of 13 and 18.