BACKGROUND: The role of nurse managers has a scope and range of accountability that place them at risk for high turnover and role exhaustion. Emotional intelligence (EI) was chosen as a focus for this study because of overwhelming evidence in the literature that relates EI with leadership effectiveness, retention, and both physical and emotional wellness. PURPOSE: This pilot study was undertaken to explore the impact of a peer coaching intervention on EI abilities of nurse managers. DESIGN: An exploratory, quantitative, pre- and posttest design was utilized. SETTING AND POPULATION: The study took place at a private tertiary care medical center in Honolulu, Hawaii. From an initial sample of 31 nurse managers, 48% (15) completed the 6-month intervention and study posttest. METHOD: The intervention consisted of initial training sessions on EI and peer coaching skills, followed by weekly one-to-one peer coaching and monthly check-in group meetings. FINDINGS: All participants who completed the study perceived that the peer coaching intervention improved their EI abilities and general management performance. CONCLUSION: Participants reported peer coaching's positive effect on their EI and performance skills during a period of unusually high organizational stress, providing evidence for the positive effect of the study intervention.
BACKGROUND: The role of nurse managers has a scope and range of accountability that place them at risk for high turnover and role exhaustion. Emotional intelligence (EI) was chosen as a focus for this study because of overwhelming evidence in the literature that relates EI with leadership effectiveness, retention, and both physical and emotional wellness. PURPOSE: This pilot study was undertaken to explore the impact of a peer coaching intervention on EI abilities of nurse managers. DESIGN: An exploratory, quantitative, pre- and posttest design was utilized. SETTING AND POPULATION: The study took place at a private tertiary care medical center in Honolulu, Hawaii. From an initial sample of 31 nurse managers, 48% (15) completed the 6-month intervention and study posttest. METHOD: The intervention consisted of initial training sessions on EI and peer coaching skills, followed by weekly one-to-one peer coaching and monthly check-in group meetings. FINDINGS: All participants who completed the study perceived that the peer coaching intervention improved their EI abilities and general management performance. CONCLUSION:Participants reported peer coaching's positive effect on their EI and performance skills during a period of unusually high organizational stress, providing evidence for the positive effect of the study intervention.
Authors: Natalia Stanulewicz; Emily Knox; Melanie Narayanasamy; Noureen Shivji; Kamlesh Khunti; Holly Blake Journal: Int J Environ Res Public Health Date: 2019-12-18 Impact factor: 3.390