Literature DB >> 21339312

Development and validation of a tool to improve paediatric referral/consultation communication.

Christopher J Stille1, Kathleen M Mazor, Vanessa Meterko, Richard C Wasserman.   

Abstract

OBJECTIVE: To develop a template to promote brief but high-quality communication between paediatric primary care clinicians and consulting specialists.
METHODS: Through an iterative process with academic and community-based paediatric primary care providers and specialists, the authors identified what content elements would be of value when communicating around referrals. The authors then developed a one-page template to encourage both primary care and specialty clinicians to include these elements when communicating about referrals. Trained clinician reviewers examined a sample of 206 referrals from community primary care providers (PCPs) to specialists in five paediatric specialties at an academic medical centre, coding communication content and rating the overall value of the referral communication. The relationship between the value ratings and each content element was examined to determine which content elements contributed to perceived value.
RESULTS: Almost all content elements were associated with increased value as rated by clinician reviewers. The most valuable communications from PCP to specialist contained specific questions for the specialist and/or physical exam features, and the most valuable from specialist to PCP contained brief education for the PCP about the condition; all three elements were found in a minority of communications reviewed.
CONCLUSIONS: A limited set of communication elements is suitable for a brief communication template in communication from paediatric PCPs to specialists. The use of such a template may add value to interphysician communication.

Mesh:

Year:  2011        PMID: 21339312     DOI: 10.1136/bmjqs.2010.045781

Source DB:  PubMed          Journal:  BMJ Qual Saf        ISSN: 2044-5415            Impact factor:   7.035


  7 in total

1.  Rationale and model for integrating the pharmacist into the outpatient referral-consultation process.

Authors:  Erin Keely; Corey Tsang; Clare Liddy; Barbara Farrell; Barry Power; Cynthia Way
Journal:  Can Fam Physician       Date:  2016-02       Impact factor: 3.275

2.  Summary of STARNet: Seamless Transitions and (Re)admissions Network.

Authors:  Katherine A Auger; Tamara D Simon; David Cooperberg; James Gay; Dennis Z Kuo; Michele Saysana; Christopher J Stille; Erin Stucky Fisher; Sowdhamini Wallace; Jay Berry; Daniel Coghlin; Vishu Jhaveri; Steven Kairys; Tina Logsdon; Ulfat Shaikh; Rajendu Srivastava; Amy J Starmer; Victoria Wilkins; Mark W Shen
Journal:  Pediatrics       Date:  2014-12-08       Impact factor: 7.124

3.  A brief, low-cost intervention improves the quality of ambulatory gastroenterology consultation notes.

Authors:  Justin L Sewell; Lukejohn W Day; Delphine S Tuot; Ricardo Alvarez; Albert Yu; Alice Hm Chen
Journal:  Am J Med       Date:  2013-06-18       Impact factor: 4.965

4.  Enhancing quality of trainee-written consultation notes.

Authors:  Delphine S Tuot; Niraj L Sehgal; Naama Neeman; Andrew Auerbach
Journal:  Am J Med       Date:  2012-05-04       Impact factor: 4.965

5.  eConsult Specialist Quality of Response (eSQUARE): A novel tool to measure specialist correspondence via electronic consultation.

Authors:  Christopher Tran; Douglas Archibald; Susan Humphrey-Murto; Timothy J Wood; Nancy Dudek; Clare Liddy; Erin Keely
Journal:  J Telemed Telecare       Date:  2021-03-03       Impact factor: 6.344

6.  Recommended content of referral letters from general practitioners to specialised mental health care: a qualitative multi-perspective study.

Authors:  Miriam Hartveit; Olav Thorsen; Eva Biringer; Kris Vanhaecht; Benedicte Carlsen; Aslak Aslaksen
Journal:  BMC Health Serv Res       Date:  2013-08-19       Impact factor: 2.655

7.  Adapting practice-based intervention research to electronic environments: opportunities and complexities at two institutions.

Authors:  Christopher J Stille; Steven A Lockhart; Julie A Maertens; Christi A Madden; Paul M Darden
Journal:  EGEMS (Wash DC)       Date:  2015-02-10
  7 in total

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