Julia Fashner1, Stephen T Drye. 1. Saint Joseph Family Medicine Residency, South Bend, IN 46617, USA. fashnerj@sjrmc.com
Abstract
BACKGROUND AND OBJECTIVES: The Internet has affected the day-to-day lives of physicians, hospitals, and patients. The medical information for each is available at a moment's notice. We surveyed patients to see how many have access to the Internet and whether they are interested in using the Internet to communicate about their medical care. METHODS: An anonymous one-page survey was given to patients over the age of 18 who had an office visit at the Family Medicine Center. RESULTS: A total of 258 of 300 surveys were returned. A majority of these patients have access to the Internet (80.6%). Patients were most interested in being able to receive appointment reminders by e-mail (44.6%), get answers to medical questions (41.9%), and schedule appointments online (41.5%). CONCLUSIONS: Patients would like to be active participants in their medical care electronically. We encourage other physicians to investigate what patients in their practice would consider a service to provide electronically.
BACKGROUND AND OBJECTIVES: The Internet has affected the day-to-day lives of physicians, hospitals, and patients. The medical information for each is available at a moment's notice. We surveyed patients to see how many have access to the Internet and whether they are interested in using the Internet to communicate about their medical care. METHODS: An anonymous one-page survey was given to patients over the age of 18 who had an office visit at the Family Medicine Center. RESULTS: A total of 258 of 300 surveys were returned. A majority of these patients have access to the Internet (80.6%). Patients were most interested in being able to receive appointment reminders by e-mail (44.6%), get answers to medical questions (41.9%), and schedule appointments online (41.5%). CONCLUSIONS:Patients would like to be active participants in their medical care electronically. We encourage other physicians to investigate what patients in their practice would consider a service to provide electronically.
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