Risk management in clinical practice. Part 11. Oral surgery.

Oral surgery is often an unpleasant experience for a patient and if managed inadequately can be a cause for complaint or a claim in negligence. A practitioner can reduce their risk of complaints, claims or even regulatory body investigations by following some straightforward risk management strategies. Effective communication skills deployed throughout the interaction with the patient, especially during the consent process, are a pre-requisite, as is a proper understanding of the law on consent. An honest reflection by the practitioner on their competence to carry out a procedure, considering their skills, the equipment and support available will result in fewer medico-legal cases. In this article, each stage of the patient's journey is discussed and risk management advice offered for a range of procedures that are regularly encountered in general dental practice.