The ADA in action at health care facilities.

The purpose of the work documented here was to assist defendants in legal actions to comply with settlement agreements, consent decrees, and memoranda of understanding. The work involved surveying medical center facilities and interviewing the staff and, based on the results, developing recommendations for compliance. Recommendations are offered for exam tables and chairs, weight scales, and ancillary aids. Guidance on interior design barriers and communication barriers is also provided. Finally, recommendations regarding facility policies and procedures and staff training are outlined.