OBJECTIVE: To describe a short questionnaire for measuring the quality of patient visits to family physician practices, and to assess the questionnaire's validity and reliability. DESIGN: Multi-stage research was carried out in three phases: Phase I--qualitative research based on 36 in-depth interviews; Phase II--quantitative research using a questionnaire to survey 360 respondents; and Phase III--quantitative research using a shortened version of the questionnaire to survey 1330 respondents. The reliability of the questionnaire was measured by using Cronbach's alpha coefficient. SETTING: Family physician practices in Poland. PARTICIPANTS: Adult patients of family physicians. INTERVENTION: None. MAIN OUTCOME MEASURES: The patient-doctor relationship and primary health care availability. RESULTS: A final questionnaire was produced with 16 items in three components: (1) patient-doctor relationship and consultation outcome; (2) barriers and difficulties; and (3) accessibility of care. For each component, the Cronbach's alpha values were 0.92, 0.82 and 0.64, respectively. The overall reliability for all 16 items was 0.92. CONCLUSIONS: The Quality of Visit to Family Physician questionnaire is a reliable tool that can be used by family physicians to obtain feedback from patients about patient-doctor relationships and visit outcomes, barriers and difficulties experienced by patients in seeking family physician care, and the availability of care.
OBJECTIVE: To describe a short questionnaire for measuring the quality of patient visits to family physician practices, and to assess the questionnaire's validity and reliability. DESIGN: Multi-stage research was carried out in three phases: Phase I--qualitative research based on 36 in-depth interviews; Phase II--quantitative research using a questionnaire to survey 360 respondents; and Phase III--quantitative research using a shortened version of the questionnaire to survey 1330 respondents. The reliability of the questionnaire was measured by using Cronbach's alpha coefficient. SETTING: Family physician practices in Poland. PARTICIPANTS: Adult patients of family physicians. INTERVENTION: None. MAIN OUTCOME MEASURES: The patient-doctor relationship and primary health care availability. RESULTS: A final questionnaire was produced with 16 items in three components: (1) patient-doctor relationship and consultation outcome; (2) barriers and difficulties; and (3) accessibility of care. For each component, the Cronbach's alpha values were 0.92, 0.82 and 0.64, respectively. The overall reliability for all 16 items was 0.92. CONCLUSIONS: The Quality of Visit to Family Physician questionnaire is a reliable tool that can be used by family physicians to obtain feedback from patients about patient-doctor relationships and visit outcomes, barriers and difficulties experienced by patients in seeking family physician care, and the availability of care.
Authors: Marek Oleszczyk; Anna Krztoń-Królewiecka; Willemijn L A Schäfer; Wienke G W Boerma; Adam Windak Journal: BMC Fam Pract Date: 2017-11-22 Impact factor: 2.497
Authors: Jérémy Derriennic; Patrice Nabbe; Marie Barais; Delphine Le Goff; Thomas Pourtau; Benjamin Penpennic; Jean-Yves Le Reste Journal: Fam Pract Date: 2022-09-24 Impact factor: 2.290