Literature DB >> 20536801

Impact of scribes on performance indicators in the emergency department.

Rajiv Arya1, Danielle M Salovich, Pamela Ohman-Strickland, Mark A Merlin.   

Abstract

OBJECTIVES: The objective was to quantify the effect of scribes on three measures of emergency physician (EP) productivity in an adult emergency department (ED).
METHODS: For this retrospective study, 243 clinical shifts (of either 10 or 12 hours) worked by 13 EPs during an 18-month period were selected for evaluation. Payroll data sheets were examined to determine whether these shifts were covered, uncovered, or partially covered (for less than 4 hours) by a scribe; partially covered shifts were grouped with uncovered shifts for analysis. Covered shifts were compared to uncovered shifts in a clustered design, by physician. Hierarchical linear models were used to study the association between percentage of patients with which a scribe was used during a shift and EP productivity as measured by patients per hour, relative value units (RVUs) per hour, and turnaround time (TAT) to discharge.
RESULTS: RVUs per hour increased by 0.24 units (95% confidence interval [CI] = 0.10 to 0.38, p = 0.0011) for every 10% increment in scribe usage during a shift. The number of patients per hour increased by 0.08 (95% CI = 0.04 to 0.12, p = 0.0024) for every 10% increment of scribe usage during a shift. TAT was not significantly associated with scribe use. These associations did not lose significance after accounting for physician assistant (PA) use.
CONCLUSIONS: In this retrospective study, EP use of a scribe was associated with improved overall productivity as measured by patients treated per hour (Pt/hr) and RVU generated per hour by EPs, but not as measured by TAT to discharge.

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Mesh:

Year:  2010        PMID: 20536801     DOI: 10.1111/j.1553-2712.2010.00718.x

Source DB:  PubMed          Journal:  Acad Emerg Med        ISSN: 1069-6563            Impact factor:   3.451


  23 in total

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Authors:  Benjamin J McCormick; Allison Deal; Kristy M Borawski; Mathew C Raynor; Davis Viprakasit; Eric M Wallen; Michael E Woods; Raj S Pruthi
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10.  Implementation of Scribes in an Academic Emergency Department: The Resident Perspective.

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