Literature DB >> 20486602

Leadership for great customer service. Getting the "why" right before mastering the "how".

Thom Mayer1.   

Abstract

Mesh：

Year:  2010        PMID： 20486602

Source DB:  PubMed          Journal:  Healthc Exec        ISSN： 0883-5381


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  1 in total

1.  Can Organizational Identification Weaken the Negative Effects of Customer Bullying?-Testing the Moderating Effect of Organizational Identification.

Authors:  Haili Huang; Shengxian Yu; Pin Peng
Journal:  Front Psychol       Date:  2022-05-31
  1 in total

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