Human factors. The missing element in computer technology.

Technology is currently more difficult to learn and use than it should be. However, with more attention to human factors, technology will be easier to use in the future. For more information about human factors in computer systems, the reader is referred to two very comprehendible texts: Ben Shneiderman's (1987) Designing the User Interface: Strategies for Effective Human-Computer Interaction or Baecker and Buxton's (1987) Readings in Human-Computer Interaction: A Multidisciplinary Approach. In addition, there is an extensive body of literature on the general subject of human factors.