Literature DB >> 19588053

Service evaluation of a UK primary care-based allergy clinic: quality improvement report.

Mark L Levy1, Samantha Walker, Angie Woods, Aziz Sheikh.   

Abstract

INTRODUCTION: Allergic diseases are common, increasing, and associated with significant morbidity and occasional, but potentially avoidable, mortality. There is widespread public, professional and government agreement about the poor quality of care received by many patients with allergic diseases in the UK. Many remain undiagnosed, few have access to specialist services, and the majority of primary care health professionals have no allergy training. We report an evaluation of a novel, UK NHS-funded primary care-based allergy service in North West London.
METHODS: The clinic was run by a specialist allergy nurse and a general practitioner (GP) with a special interest in respiratory disease and allergy. Referrals from local GPs were made on dedicated proformas and handled according to developed and agreed community care pathways.
RESULTS: 141/151 (93%) of those referred attended the clinic. On average, patients waited 15.7 (SD 15.67) days from referral to an offer of an appointment and were seen 18.11 (SD18.07) days from the date of referral. The majority of patients were referred for hives or wheals (61;40%), suspected food allergy (28;40%), multiple reasons, (19;12%) or rhinitis (19;12%). Skin prick and specific-IgE tests were performed on 69 (49%) and 19 (14%) patients respectively, with 4 (0.3%) patients having both. We estimated an overall saving of at least pound13,580 to the local health economy - through reduced secondary care referrals - during the nine months' duration of the clinic. Assessed using a validated patient satisfaction questionnaire, most patients rated their satisfaction with the service with an overall median score of 75% (IQR 65.64-82.32).
CONCLUSIONS: A primary care allergy service provided by appropriately trained personnel can cater adequately for the majority of primary care referrals. This model provides a pathway of care that supports self-directed care, reduces inappropriate referrals, and encourages care in the local community. The model is one that could easily be developed further into a clinical assessment service for allergy including respiratory based (asthma) problems. This would expand the scope and ensure value for money as well as responding to a clinical need with significant incidence locally. The UK Department of Health should consider rolling out this primary care-based model nationally.

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Year:  2009        PMID: 19588053      PMCID: PMC6619367          DOI: 10.4104/pcrj.2009.00042

Source DB:  PubMed          Journal:  Prim Care Respir J        ISSN: 1471-4418


  6 in total

1.  Complexity of case mix in a regional allergy service.

Authors:  Edward R Kaminski; Claire A Bethune; Ray B Jones
Journal:  BMC Res Notes       Date:  2012-02-17

Review 2.  Improving the effectiveness and efficiency of outpatient services: a scoping review of interventions at the primary-secondary care interface.

Authors:  Eleanor M Winpenny; Céline Miani; Emma Pitchforth; Sarah King; Martin Roland
Journal:  J Health Serv Res Policy       Date:  2016-07-08

Review 3.  Systematic review of pathways for the delivery of allergy services.

Authors:  Lavanya Diwakar; Carole Cummins; Richard Lilford; Tracy Roberts
Journal:  BMJ Open       Date:  2017-02-07       Impact factor: 2.692

4.  Googling Allergy in Ireland: Content Analysis.

Authors:  Catherine King; Ciaran Judge; Aideen Byrne; Niall Conlon
Journal:  J Med Internet Res       Date:  2020-05-13       Impact factor: 5.428

Review 5.  Development and implementation of a nurse-led allergy clinic model in primary care: feasibility trial protocol.

Authors:  Margaret Kelman; Victoria Hammersley; Marilyn Kendall; Mome Mukherjee; Lynn Morrice; Susan Harley; Jürgen Schwarze; Aziz Sheikh
Journal:  NPJ Prim Care Respir Med       Date:  2019-12-06       Impact factor: 2.871

6.  Allergic and hypersensitivity conditions in non-specialist care: Flow diagrams to support clinical practice.

Authors:  Dermot Ryan; Bertine M J Flokstra-de Blok; Evangéline Clark; Clara Gaudin; Myriam Mamodaly; Janwillem Kocks; Jantina Lucia van der Velde; Liz Angier; Kerstin Romberg; Radek Gawlik; Pascal Demoly; Luciana Kase Tanno
Journal:  Allergy       Date:  2022-03-19       Impact factor: 14.710

  6 in total

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