Literature DB >> 19422406

Lost in translation: maximizing handover effectiveness between paramedics and receiving staff in the emergency department.

Christine Owen1, Lynn Hemmings, Terry Brown.   

Abstract

OBJECTIVE: The purpose of the present study is to investigate perceptions by paramedics and hospital receiving staff about what enables and constrains handover in the ED.
METHODS: This is a qualitative study of interviews with 19 paramedics, 15 nurses and 16 doctors (n = 50) from ambulance services and ED in two states of Australia.
RESULTS: Three main themes emerged that were evident at both sites and in the three professional groups. These were: difficulties in creating a shared cognitive picture, tensions between 'doing' and 'listening' and fragmenting communication.
CONCLUSION: Recommendations arising from the present study as to how handover could be improved are the need for a common language between paramedics and staff in the ED, for shared experiences and understanding between the members of the team and for the development of a standardized approach to handover from paramedics to ED receiving staff.

Mesh:

Year:  2009        PMID: 19422406     DOI: 10.1111/j.1742-6723.2009.01168.x

Source DB:  PubMed          Journal:  Emerg Med Australas        ISSN: 1742-6723            Impact factor:   2.151


  16 in total

1.  An emergency system to improve ambulance dispatching, ambulance diversion and clinical handover communication-a proposed model.

Authors:  Samir El-Masri; Basema Saddik
Journal:  J Med Syst       Date:  2012-06-07       Impact factor: 4.460

2.  Communication during handover in the pre-hospital/hospital interface in Italy: from evaluation to implementation of multidisciplinary training through high-fidelity simulation.

Authors:  Francesco Dojmi Di Delupis; Paolo Pisanelli; Giovanni Di Luccio; Maura Kennedy; Sabrina Tellini; Nadia Nenci; Elisa Guerrini; Riccardo Pini; Gian Franco Gensini
Journal:  Intern Emerg Med       Date:  2014-01-16       Impact factor: 3.397

3.  Supporting information use and retention of pre-hospital information during trauma resuscitation: a qualitative study of pre-hospital communications and information needs.

Authors:  Zhan Zhang; Aleksandra Sarcevic; Randall S Burd
Journal:  AMIA Annu Symp Proc       Date:  2013-11-16

4.  A tailored e-learning program to improve handover in the chain of emergency care: a pre-test post-test study.

Authors:  Remco H A Ebben; Pierre M van Grunsven; Marie Louise Moors; Peter Aldenhoven; Jordan de Vaan; Roger van Hout; Theo van Achterberg; Lilian C M Vloet
Journal:  Scand J Trauma Resusc Emerg Med       Date:  2015-04-16       Impact factor: 2.953

5.  Critcomms: a national cross-sectional questionnaire based study to investigate prehospital handover practices between ambulance clinicians and specialist prehospital teams in Scotland.

Authors:  David Fitzpatrick; Michael McKenna; Edward A S Duncan; Colville Laird; Richard Lyon; Alasdair Corfield
Journal:  Scand J Trauma Resusc Emerg Med       Date:  2018-06-01       Impact factor: 2.953

6.  Usage of documented pre-hospital observations in secondary care: a questionnaire study and retrospective comparison of records.

Authors:  Geir O Knutsen; Knut Fredriksen
Journal:  Scand J Trauma Resusc Emerg Med       Date:  2013-03-01       Impact factor: 2.953

7.  Prevalence and predictors of hospital prealerting in acute stroke: a mixed methods study.

Authors:  J P Sheppard; A Lindenmeyer; R M Mellor; S Greenfield; J Mant; T Quinn; A Rosser; D Sandler; D Sims; M Ward; R J McManus
Journal:  Emerg Med J       Date:  2016-02-23       Impact factor: 2.740

Review 8.  Improving the governance of patient safety in emergency care: a systematic review of interventions.

Authors:  Gijs Hesselink; Sivera Berben; Thimpe Beune; Lisette Schoonhoven
Journal:  BMJ Open       Date:  2016-01-29       Impact factor: 2.692

9.  Perspectives of Patient Handover among Paramedics and Emergency Department Members; a Qualitative Study.

Authors:  Majid Najafi Kalyani; Zheila Fereidouni; Raheleh Sabet Sarvestani; Zahra Hadian Shirazi; Ali Taghinezhad
Journal:  Emerg (Tehran)       Date:  2017-08-17

10.  The satisfaction regarding handovers between ambulance and emergency department nurses: an observational study.

Authors:  Gijs Thomas Hovenkamp; Tycho Joan Olgers; Remco Robert Wortel; Milou Esmée Noltes; Bert Dercksen; Jan Cornelis Ter Maaten
Journal:  Scand J Trauma Resusc Emerg Med       Date:  2018-09-10       Impact factor: 2.953

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