ED slashes average wait time by more than an hour.

The ED at Memorial Hermann Memorial City Medical Center was able to cut its average door-to-doc time from 93 minutes to 20 minutes by adapting flow models from other facilities and creatively reallocating existing space. A nurse takes an initial quick look at the patient and then directs him or her to the appropriate area. Subacute patients go to an intake area, where nurse and physician conduct parallel processes. Top nurses assigned responsibility of making sure processes run smoothly.