Special needs of anxious and phobic dental patients.

Dentally anxious and phobic individuals are an underserved special needs population because of their avoidance of treatment. Dentists and their auxiliary staff, with an understanding of the etiologies leading to this potentially serious health obstacle, can enhance the patient's overall quality of life. Techniques are available for dentists to evaluate and treat this critical phenomenon. Through proper information, education, and staff sensitivity, these individuals can be rehabilitated and enjoy improved oral and systemic health.