Débora H Silva1. 1. Department of Pediatrics, University of Puerto Rico, School of Medicine, San Juan, PR. dsilva@rcm.upr.edu
Abstract
BACKGROUND: The use of advanced communication skills to deal with difficult situations is essential to deliver adequate medical care. DESCRIPTION: A four-unit competency-based workshop series was developed for Pediatric Residents. The units are: Communicating Bad News, Communicating in Difficult Physician-Patient Situations, Communicating with Adolescents and Providing Telephone Consultation. The Communicating Bad News unit was fully developed, implemented and pilot tested. EVALUATION: The intervention group performed significantly better (p = 0.001) than the non-intervention group in the Pilot Test. Residents found the instructional sessions to be excellent and effective. CONCLUSIONS: A competency-based curriculum is likely to be an effective way to teach the use of advanced communication skills needed in complex situations. In addition to learning the skills, residents are also likely to feel more prepared to deal with the situations they encounter. Both skill and confidence are necessary for the adequate delivery of medical care.
BACKGROUND: The use of advanced communication skills to deal with difficult situations is essential to deliver adequate medical care. DESCRIPTION: A four-unit competency-based workshop series was developed for Pediatric Residents. The units are: Communicating Bad News, Communicating in Difficult Physician-Patient Situations, Communicating with Adolescents and Providing Telephone Consultation. The Communicating Bad News unit was fully developed, implemented and pilot tested. EVALUATION: The intervention group performed significantly better (p = 0.001) than the non-intervention group in the Pilot Test. Residents found the instructional sessions to be excellent and effective. CONCLUSIONS: A competency-based curriculum is likely to be an effective way to teach the use of advanced communication skills needed in complex situations. In addition to learning the skills, residents are also likely to feel more prepared to deal with the situations they encounter. Both skill and confidence are necessary for the adequate delivery of medical care.
Authors: Joseph Sleiman; David J Savage; Benjamin Switzer; Colleen Y Colbert; Cory Chevalier; Kathleen Neuendorf; David Harris Journal: BMJ Simul Technol Enhanc Learn Date: 2021-06-22
Authors: Chungli Bang; Desmond Ren Hao Mao; Rebacca Chew Ying Cheng; Jen Heng Pek; Mihir Gandhi; Shalini Arulanandam; Marcus Eng Hock Ong; Stella Quah Journal: Int J Environ Res Public Health Date: 2021-01-25 Impact factor: 4.614