J Gilmour1, D A Stewardson. 1. University of Birmingham, School of Dentistry, St Chad's Queensway, Birmingham B4 6NN .
Abstract
OBJECTIVE: This study was undertaken to devise a suitable survey instrument to measure morale, and to undertake an assessment of morale amongst vocational dental practitioners (VDPs) in the UK. DESIGN: Postal questionnaire survey. SETTING: Dental vocational training schemes in the UK. SUBJECTS: Vocational dental practitioners. METHOD: A confidential postal questionnaire was used to measure levels of morale among all VDPs in the UK in 2007. RESULTS: A response rate of 76.7% was achieved. The mean morale score for Scottish VDPs was significantly higher than that of the Northern Irish VDPs, which in turn was significantly higher than those of the VDPs in England or Wales. In England and Wales females recorded higher morale scores than males. Lowest morale scores were associated with statements referring to concerns about future changes to NHS dentistry, and the limits on treatment within the NHS system. The highest scores were associated with good working relationships. CONCLUSION: The use of an appropriately tested questionnaire has provided a convenient objective measure of morale. The morale of VDPs in the United Kingdom was lower than expected. Scottish VDPs recorded higher morale scores than other VDPs and responded more positively in the survey instrument. The most negative responses from all VDPs were regarding the effect of the NHS system on treatment and concerns about future changes to the NHS.
OBJECTIVE: This study was undertaken to devise a suitable survey instrument to measure morale, and to undertake an assessment of morale amongst vocational dental practitioners (VDPs) in the UK. DESIGN: Postal questionnaire survey. SETTING: Dental vocational training schemes in the UK. SUBJECTS: Vocational dental practitioners. METHOD: A confidential postal questionnaire was used to measure levels of morale among all VDPs in the UK in 2007. RESULTS: A response rate of 76.7% was achieved. The mean morale score for Scottish VDPs was significantly higher than that of the Northern Irish VDPs, which in turn was significantly higher than those of the VDPs in England or Wales. In England and Wales females recorded higher morale scores than males. Lowest morale scores were associated with statements referring to concerns about future changes to NHS dentistry, and the limits on treatment within the NHS system. The highest scores were associated with good working relationships. CONCLUSION: The use of an appropriately tested questionnaire has provided a convenient objective measure of morale. The morale of VDPs in the United Kingdom was lower than expected. Scottish VDPs recorded higher morale scores than other VDPs and responded more positively in the survey instrument. The most negative responses from all VDPs were regarding the effect of the NHS system on treatment and concerns about future changes to the NHS.