Joanna E M Sale1, Marcia Smoke. 1. Institute for Work & Health, Scarborough Hospital, Scarborough, ON, Canada. jsale@interlog.com
Abstract
BACKGROUND: Quality of work-life (QWL) has been gaining increasing attention in health care settings. To our knowledge, no QWL data for cancer centers have been published. METHODS: A participatory approach was used to develop a QWL survey that was administered to staff in Year 1 (Y1) and Year 2 (Y2) in a Canadian ambulatory cancer center. RESULTS: Overall staff QWL scores were moderate in Y1 and Y2; however, there was considerable variation among four main employee groups (physicians, nurses, physicists, radiation therapists). CONCLUSIONS: The survey data provide a benchmark against which other cancer centers can be compared.
BACKGROUND: Quality of work-life (QWL) has been gaining increasing attention in health care settings. To our knowledge, no QWL data for cancer centers have been published. METHODS: A participatory approach was used to develop a QWL survey that was administered to staff in Year 1 (Y1) and Year 2 (Y2) in a Canadian ambulatory cancer center. RESULTS: Overall staff QWL scores were moderate in Y1 and Y2; however, there was considerable variation among four main employee groups (physicians, nurses, physicists, radiation therapists). CONCLUSIONS: The survey data provide a benchmark against which other cancer centers can be compared.
Authors: Paul Krueger; Kevin Brazil; Lynne Lohfeld; H Gayle Edward; David Lewis; Erin Tjam Journal: BMC Health Serv Res Date: 2002-03-25 Impact factor: 2.655