Catherine Lein1, Celia E Wills. 1. Michigan State University, College of Nursing, East Lansing, Michigan 48825, USA. leink@msu.edu
Abstract
PURPOSE: To describe effective and efficient patient-centered interviewing strategies to enhance the management of complex primary care patient encounters. DATA SOURCES: Research literature and applied case study analysis. CONCLUSIONS: Patient-centered interviewing can enhance effectiveness of care in complex patient encounters. A relatively small investment of time and energy has positive yields in regard to improvements in longer term physiological status, treatment adherence, quality of life, patient-provider working relationship, and patient and nurse practitioner satisfaction. IMPLICATIONS FOR PRACTICE: Use of patient-centered interviewing strategies can enhance effectiveness of patient care processes and outcomes while retaining efficiency of patient management.
PURPOSE: To describe effective and efficient patient-centered interviewing strategies to enhance the management of complex primary care patient encounters. DATA SOURCES: Research literature and applied case study analysis. CONCLUSIONS:Patient-centered interviewing can enhance effectiveness of care in complex patient encounters. A relatively small investment of time and energy has positive yields in regard to improvements in longer term physiological status, treatment adherence, quality of life, patient-provider working relationship, and patient and nurse practitioner satisfaction. IMPLICATIONS FOR PRACTICE: Use of patient-centered interviewing strategies can enhance effectiveness of patient care processes and outcomes while retaining efficiency of patient management.
Authors: Irma H Mahone; Sarah P Farrell; Ivora Hinton; Robert Johnson; David Moody; Karen Rifkin; Kenneth Moore; Marcia Becker; Margaret Barker Journal: J Particip Med Date: 2011-02-23