Literature DB >> 17361957

Moving customer service scores with scripting and managing up techniques.

Ed Yoder1.   

Abstract

Mesh：

Year:  2007        PMID： 17361957

Source DB:  PubMed          Journal:  Radiol Manage        ISSN： 0198-7097


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  3 in total

1.  Medical student use of communication elements and association with patient satisfaction: a prospective observational pilot study.

Authors:  Joseph S Turner; Katie E Pettit; Bryce B Buente; Aloysius J Humbert; Anthony J Perkins; Jeffrey A Kline
Journal:  BMC Med Educ       Date:  2016-05-21       Impact factor: 2.463

2.  Physician communication coaching effects on patient experience.

Authors:  Adrianne Seiler; Alexander Knee; Reham Shaaban; Christine Bryson; Jasmine Paadam; Rohini Harvey; Satoko Igarashi; Christopher LaChance; Evan Benjamin; Tara Lagu
Journal:  PLoS One       Date:  2017-07-05       Impact factor: 3.240

3.  Effect of an Educational Intervention on Medical Student Scripting and Patient Satisfaction: A Randomized Trial.

Authors:  Katie E Pettit; Joseph S Turner; Katherine A Pollard; Bryce B Buente; Aloysius J Humbert; Anthony J Perkins; Cherri D Hobgood; Jeffrey A Kline
Journal:  West J Emerg Med       Date:  2018-03-08
  3 in total

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