Using a Home Automated Telemanagement (HAT) system: experiences and perceptions of patients with inflammatory bowel disease.

The aim of this study was to evaluate the experiences and perceptions of patients with inflammatory bowel disease (IBD) who participated in an interactive, patient-centered computerized disease management program using the Home Automated Telemanagement (HAT) system. We conducted and analyzed qualitative exit interviews with 23 participants who used the system for six months. The HAT system was well accepted, increased patients' awareness about the disease and facilitated greater control of their IBD symptoms.