Using intergroup dialogue to promote social justice and change.

Intergroup dialogue is a public process designed to involve individuals and groups in an exploration of societal issues such as politics, racism, religion, and culture that are often flashpoints for polarization and social conflict. This article examines intergroup dialogue as a bridging mechanism through which social workers in clinical, other direct practice, organizer, activist, and other roles across the micro-macro practice spectrum can engage with people in conflict to advance advocacy, justice, and social change. We define intergroup dialogue and provide examples in not-for-profit or community-based and academic settings of how intergroup dialogue has been applied to conflicts around topics of race and ethnic nationality, sexual orientation, religion, and culture. We recommend practice-, policy-, and research-related actions that social workers can take to understand and use intergroup dialogue.