Literature DB >> 16582974

Frequency of calls to "on-call" house officer pagers at Auckland City Hospital, New Zealand.

Tin Chiu1, Andrew Old, Gill Naden, Stephen Child.   

Abstract

AIMS: To quantify the number of calls made to specified on-call house officer pagers and to comment on possible implications for practice.
METHODS: Seven on-call pagers, covering a range of surgical and medical specialties at Auckland City Hospital, were identified. Data for a 4-month period from April to August 2004 was recorded and analysed in two groups: surgical services and medical services. Statistical software was used to calculate mean times between calls in specified time periods, and to compare differences between surgical and medical services.
RESULTS: 25,389 pages were recorded. These data are presented as mean frequency of calls to each pager, divided into four time periods. The highest recorded rate was 6.9 minutes (mean) between calls in general surgery (1600-2200 shift), with the lowest recorded rate a mean of one call per 5 hours (2200-0800 shift) in geriatric and general medicine.
CONCLUSIONS: Pager frequency is a potentially useful marker of job acuity and consequent junior doctor stress levels. This study demonstrated a high degree of variability in paging frequency both between services and between time periods. We recommend ongoing monitoring of paging frequencies and more even distribution of after-hours workload.

Mesh:

Year:  2006        PMID: 16582974

Source DB:  PubMed          Journal:  N Z Med J        ISSN: 0028-8446


  7 in total

1.  Beyond paging: building a web-based communication tool for nurses and physicians.

Authors:  Kenneth A Locke; Barbara Duffey-Rosenstein; Giancarlo De Lio; Dante Morra; Nicolas Hariton
Journal:  J Gen Intern Med       Date:  2008-10-29       Impact factor: 5.128

2.  The use of wireless e-mail to improve healthcare team communication.

Authors:  Chris O'Connor; Jan O Friedrich; Damon C Scales; Neill K J Adhikari
Journal:  J Am Med Inform Assoc       Date:  2009-06-30       Impact factor: 4.497

3.  Nature and impact of interruptions on clinical workflow of medical residents in the inpatient setting.

Authors:  Theresa Ly; Cameron S Korb-Wells; Daniel Sumpton; Robert R Russo; Les Barnsley
Journal:  J Grad Med Educ       Date:  2013-06

4.  Resident workload, pager communications, and quality of care.

Authors:  Shaun P Patel; Jay S Lee; David N Ranney; Shaza N Al-Holou; Christopher M Frost; Meredith E Harris; Sarah A Lewin; Erqi Liu; Arin Madenci; Allen A Majkrzak; Jessica Nelson; Sarah F Peterson; Kerri A Serecky; David A Wilkinson; Brandon M Wojcik; Michael J Englesbe; Raymond J Lynch
Journal:  World J Surg       Date:  2010-11       Impact factor: 3.352

5.  An evaluation of the use of smartphones to communicate between clinicians: a mixed-methods study.

Authors:  Robert Wu; Peter Rossos; Sherman Quan; Scott Reeves; Vivian Lo; Brian Wong; Mark Cheung; Dante Morra
Journal:  J Med Internet Res       Date:  2011-08-29       Impact factor: 5.428

6.  Optimizing inter-professional communications in surgery: protocol for a mixed-methods exploratory study.

Authors:  Julie Hallet; David Wallace; Abraham El-Sedfy; Trevor Nt Hall; Najma Ahmed; Jennifer Bridge; Ru Taggar; Andy J Smith; Avery B Nathens; Natalie G Coburn; Lesley Gotlib-Conn
Journal:  JMIR Res Protoc       Date:  2015-03-05

7.  Improving Pre-emptive Prescribing to Relieve Patient Discomfort Occurring Out of Hours.

Authors:  Rhys Williams; Fiona Herbert; Amy Orme; Georgina Casswell
Journal:  BMJ Qual Improv Rep       Date:  2016-02-12
  7 in total

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