Glenn Arendts1, John MacKenzie, John K Lee. 1. Department of Emergency Medicine, St George Hospital, Gray St, Kogarah, New South Wales, Australia. arendtsg@sesahs.nsw.gov.au
Abstract
OBJECTIVES: To determine the adequacy of discharge planning from an emergency short-stay unit (ESSU), and patient knowledge of and satisfaction with the ESSU. METHODS: Prospective follow up of patients discharged from an ESSU using patient surveys and a computerized patient information system, with descriptive and comparative data analysis. RESULTS: Eighty-five per cent of respondents stated that they received adequate discharge instruction, and 89% that they benefited from their ESSU admission. However, 29% of patients made unscheduled visits to another medical practitioner post discharge and 9% were readmitted to hospital for the same problem with which they were discharged from the ESSU. Patient satisfaction with all aspects of care in the ESSU was high. CONCLUSIONS: Most patients discharged from an ESSU are provided with adequate discharge instruction, but a sizeable proportion require subsequent medical care for the same problem after discharge. Patient satisfaction with all aspects of care in an ESSU is high.
OBJECTIVES: To determine the adequacy of discharge planning from an emergency short-stay unit (ESSU), and patient knowledge of and satisfaction with the ESSU. METHODS: Prospective follow up of patients discharged from an ESSU using patient surveys and a computerized patient information system, with descriptive and comparative data analysis. RESULTS: Eighty-five per cent of respondents stated that they received adequate discharge instruction, and 89% that they benefited from their ESSU admission. However, 29% of patients made unscheduled visits to another medical practitioner post discharge and 9% were readmitted to hospital for the same problem with which they were discharged from the ESSU. Patient satisfaction with all aspects of care in the ESSU was high. CONCLUSIONS: Most patients discharged from an ESSU are provided with adequate discharge instruction, but a sizeable proportion require subsequent medical care for the same problem after discharge. Patient satisfaction with all aspects of care in an ESSU is high.
Authors: Camilla Strøm; Jakob S Stefansson; Maria Louise Fabritius; Lars S Rasmussen; Thomas A Schmidt; Janus C Jakobsen Journal: Cochrane Database Syst Rev Date: 2018-08-13
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