Twelve tips for supporting online distance learners on medical post-registration courses.

There is an increased interest in online distance learning programmes targeted at medical professionals as they are often marketed as providing an ideal way to study due to the flexibility to access high quality materials anywhere, any time and any place. Traditionally, however, online distance learning programmes have low retention rates. Online distance learners are distinctive students who have more constraints than traditional face-to-face students such as time issues as many are working full-time and have family commitments. Lack of student support has been identified as a major factor in students dropping out of online distance learning courses. This article examines the characteristics of a good support system for online distance learning courses and provides practical advice on implementation from development through to evaluation.