Tom Callaly1, Dinesh Arya. 1. Community and Mental Health, Barwon Health, Geelong, Vic., Australia. thomas@barwonhealth.org.au
Abstract
OBJECTIVE: To discuss change management as applicable to mental health. CONCLUSIONS: As mental health care grows increasingly complex, and the network of accountability widens, change is both inevitable and necessary. Strategies to introduce change effectively are essential. Resistance by medical staff to change often has a sound basis and must be acknowledged and explored. Change in clinical systems and practice is facilitated by careful planning and preparation, and by engaging clinicians in all phases of the change process; change will fail if this is not achieved. A number of management models facilitate the understanding and process of change.
OBJECTIVE: To discuss change management as applicable to mental health. CONCLUSIONS: As mental health care grows increasingly complex, and the network of accountability widens, change is both inevitable and necessary. Strategies to introduce change effectively are essential. Resistance by medical staff to change often has a sound basis and must be acknowledged and explored. Change in clinical systems and practice is facilitated by careful planning and preparation, and by engaging clinicians in all phases of the change process; change will fail if this is not achieved. A number of management models facilitate the understanding and process of change.