Effects of alternative modeling strategies on outcomes of interpersonal-skills training.

The effects of two alternative modeling strategies-using multiple scenarios and combining negative and positive model displays-on outcomes of a behavior modeling training program were explored. Trainees (N = 72) participated in a program on assertive communication structured to allow for a controlled experimental design that crossed scenario variability (one vs. multiple scenarios) with model display variability (positive model displays vs. positive and negative model displays). Outcomes assessed included trainee reactions, learning, and retention and behavioral measures of reproduction and generalization. The effects of multiple scenarios were negligible, but the positive and negative combination of model displays had a significant positive effect on trainee generalization and a significant negative effect on reproduction. Implications for future modeling research and practice are discussed.