Literature DB >> 15626933

Adjusting Pediatric Consumer Assessment of Health Plans Study (CAHPS) Scores to Ensure Fair Comparison of Health Plan Performances.

Minah Kim1, Alan M Zaslavsky, Paul D Cleary.   

Abstract

OBJECTIVES: When comparing the scores from Consumer Assessment of Health Plans Study (CAHPS) surveys across health plans, it is important to adjust for patient characteristics (casemix) that are not under the control of the plan but that affect plan ratings. Our goal was to develop casemix models for pediatric CAHPS surveys.
METHODS: We analyzed responses to the pediatric CAHPS 2.0 surveys from 50,583 Medicaid beneficiaries and 43,579 persons with private health insurance. We identified patient characteristics with the most substantial impact on scores and assessed casemix models that include different combinations of adjusters. In addition, we tested whether casemix coefficients differed between the Medicaid and commercial samples and across health plans.
RESULTS: Parent age and education and child health status and race were important casemix adjustment variables for pediatric CAHPS surveys. Child age and gender had smaller effects. The relationship between patient characteristics and CAHPS scores was different in the Medicaid and commercial samples for some variables. The effects of a patient's characteristics on ratings and report scores were not consistent across Medicaid plans but more consistent for commercial plans.
CONCLUSIONS: Our analyses indicate that plan scores on the pediatric CAHPS survey should be adjusted for plan differences in casemix. Users should consider estimating separate models for Medicaid and commercially insured respondents. Such models should adjust for child health status, parent age, and parent education.

Entities:  

Mesh:

Year:  2005        PMID: 15626933

Source DB:  PubMed          Journal:  Med Care        ISSN: 0025-7079            Impact factor:   2.983


  16 in total

1.  Implications of Variation in the Relationships between Beneficiary Characteristics and Medicare Advantage CAHPS Measures.

Authors:  Laura A Hatfield; Alan M Zaslavsky
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Authors:  Paul D Cleary; Mark Meterko; Steven M Wright; Alan M Zaslavsky
Journal:  Med Care       Date:  2014-07       Impact factor: 2.983

3.  Case-mix adjustment and the comparison of community health center performance on patient experience measures.

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Journal:  Health Serv Res       Date:  2010-03-10       Impact factor: 3.402

4.  Whose experience is measured? A pilot study of patient satisfaction demographics in pediatric otolaryngology.

Authors:  Carrie L Nieman; James R Benke; Stacey L Ishman; David F Smith; Emily F Boss
Journal:  Laryngoscope       Date:  2013-08-06       Impact factor: 3.325

5.  Differences between Proxy and Patient Assessments of Cancer Care Experiences and Quality Ratings.

Authors:  Jessica K Roydhouse; Roee Gutman; Nancy L Keating; Vincent Mor; Ira B Wilson
Journal:  Health Serv Res       Date:  2017-03-02       Impact factor: 3.402

6.  Case-mix adjustment of consumer reports about managed behavioral health care and health plans.

Authors:  Laura L Eselius; Paul D Cleary; Alan M Zaslavsky; Haiden A Huskamp; Susan H Busch
Journal:  Health Serv Res       Date:  2008-09-08       Impact factor: 3.402

7.  Outpatient satisfaction: the role of nominal versus perceived communication.

Authors:  Megan K Beckett; Marc N Elliott; Andrea Richardson; Rita Mangione-Smith
Journal:  Health Serv Res       Date:  2009-07-27       Impact factor: 3.402

8.  Development of a new patient-based measure of pediatric ambulatory care.

Authors:  Patricia Gallagher; Lin Ding; Hazen P Ham; Edward L Schor; Ron D Hays; Paul D Cleary
Journal:  Pediatrics       Date:  2009-10-12       Impact factor: 7.124

9.  Effects of survey mode, patient mix, and nonresponse on CAHPS hospital survey scores.

Authors:  Marc N Elliott; Alan M Zaslavsky; Elizabeth Goldstein; William Lehrman; Katrin Hambarsoomians; Megan K Beckett; Laura Giordano
Journal:  Health Serv Res       Date:  2009-04       Impact factor: 3.402

10.  The financial implications of availability and quality of a usual source of care for children with special health care needs.

Authors:  Chia-Ling Liu; Alan M Zaslavsky; Michael L Ganz; James Perrin; Steven Gortmaker; Marie C McCormick
Journal:  Matern Child Health J       Date:  2007-06-08
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