Literature DB >> 15566535

Setting a standard for performance assessment of doctor-patient communication in general practice.

S O Hobma1, P M Ram, A M M Muijtjens, R P T M Grol, C P M van der Vleuten.   

Abstract

CONTEXT: Continuing professional development (CPD) of general practitioners.
OBJECTIVE: Criterion-referenced standards for assessing performance in the real practice of general practitioners (GPs) should be available to identify learning needs or poor performers for CPD. The applicability of common standard setting procedures in authentic assessment has not been investigated.
METHODS: To set a standard for assessment of GP-patient communication with video observation of daily practice, we investigated 2 well known examples of 2 different standard setting approaches. An Angoff procedure was applied to 8 written cases. A borderline regression method was applied to videotaped consultations of 88 GPs. The procedures and outcomes were evaluated by the applicability of the procedure, the reliability of the standards and the credibility as perceived by the stakeholders, namely, the GPs.
RESULTS: Both methods are applicable and reliable; the obtained standards are credible according to the GPs.
CONCLUSIONS: Both modified methods can be used to set a standard for assessment in daily practice. The context in which the standard will be used - i.e. the specific purpose of the standard, the moment the standard must be available or if specific feedback must be given - is important because methods differ in practical aspects.

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Mesh:

Year:  2004        PMID: 15566535     DOI: 10.1111/j.1365-2929.2004.01918.x

Source DB:  PubMed          Journal:  Med Educ        ISSN: 0308-0110            Impact factor:   6.251


  8 in total

1.  Effective improvement of doctor-patient communication: a randomised controlled trial.

Authors:  Sjoerd Hobma; Paul Ram; Arno Muijtjens; Cees van der Vleuten; Richard Grol
Journal:  Br J Gen Pract       Date:  2006-08       Impact factor: 5.386

2.  Identifying context factors explaining physician's low performance in communication assessment: an explorative study in general practice.

Authors:  Geurt Essers; Sandra van Dulmen; Chris van Weel; Cees van der Vleuten; Anneke Kramer
Journal:  BMC Fam Pract       Date:  2011-12-13       Impact factor: 2.497

3.  Assessing the reliability of the borderline regression method as a standard setting procedure for objective structured clinical examination.

Authors:  Sara Mortaz Hejri; Mohammad Jalili; Arno M M Muijtjens; Cees P M Van Der Vleuten
Journal:  J Res Med Sci       Date:  2013-10       Impact factor: 1.852

4.  Deploying a clinical innovation in the context of actor-patient consultations in general practice: a prelude to a formal clinical trial.

Authors:  Moyez Jiwa; Robert K McKinley; Katrina Spilsbury; Hayley Arnet; Marthe Smith
Journal:  BMC Med Res Methodol       Date:  2009-07-17       Impact factor: 4.615

5.  Context factors in general practitioner-patient encounters and their impact on assessing communication skills--an exploratory study.

Authors:  Geurt Essers; Anneke Kramer; Boukje Andriesse; Chris van Weel; Cees van der Vleuten; Sandra van Dulmen
Journal:  BMC Fam Pract       Date:  2013-05-22       Impact factor: 2.497

6.  The Missing Evaluation at the End of GP's Consultation.

Authors:  Maisa Kuusela; Paula Vainiomäki; Anni Kiviranta; Päivi Rautava
Journal:  Int J Family Med       Date:  2013-01-08

7.  Investigating the impact of extraneous distractions on consultations in general practice: lessons learned.

Authors:  Moyez Jiwa; Robert McKinley; Carolyn O'Shea; Hayley Arnet; Katrina Spilsbury; Marthe Smith
Journal:  BMC Med Res Methodol       Date:  2009-02-05       Impact factor: 4.615

8.  A Comparison Study of Communication Skills Between General Surgery and General Practice Residents on First-time Patient Visits.

Authors:  Ahmed Alansari
Journal:  Can Med Educ J       Date:  2012-03-31
  8 in total

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