D Saal1, M Nuebling, Y Husemann, T Heidegger. 1. Department of Anaesthesiology, St Gallen Cantonal Hospital, CH-9007 St Gallen, Switzerland. detlef.saal@kssg.ch
Abstract
BACKGROUND: There is little information on the effect of time on the assessment by the patient of quality of anaesthesia care. This study compared the patient's assessment of anaesthesia care after three different periods of time following discharge from hospital. Materials. Three groups of patients were assigned to receive a standardized, validated psychometric questionnaire either 1, 5, or 9 weeks after discharge from hospital. We measured response rate and the total mean problem score of six dimensions. RESULTS: Groups 1, 2, and 3 received 748, 743, and 723 questionnaires, respectively. The response rates including one reminder were 67.3 (95% confidence interval [CI] 63.9-70.6%), 64.5% (CI 61.1-67.9%), and 58.9% (CI 55.5-62.4%), respectively (Group 1 vs Group 3, P<0.001, and Group 2 vs Group 3, P<0.05). The total mean problem scores were not significantly different with 17 (CI 1.4%), 17 (CI 1.4%), and 15% (CI 1.3%), respectively. In two out of six dimensions ('Continuity of personal care by anaesthetist' and 'Nursing care in recovery room') significantly less problems were reported after 9 weeks. The other dimensions of the questionnaire showed no consistent differences between groups. CONCLUSIONS: The response rate is significantly lower at 9 weeks compared with 1 and 5 weeks after discharge. The total mean problem score remains unchanged but certain fields show fewer problems after 9 weeks compared with 1 and 5 weeks. Questionnaires on patient satisfaction with anaesthesia care should be sent within 5 weeks of discharge.
RCT Entities:
BACKGROUND: There is little information on the effect of time on the assessment by the patient of quality of anaesthesia care. This study compared the patient's assessment of anaesthesia care after three different periods of time following discharge from hospital. Materials. Three groups of patients were assigned to receive a standardized, validated psychometric questionnaire either 1, 5, or 9 weeks after discharge from hospital. We measured response rate and the total mean problem score of six dimensions. RESULTS: Groups 1, 2, and 3 received 748, 743, and 723 questionnaires, respectively. The response rates including one reminder were 67.3 (95% confidence interval [CI] 63.9-70.6%), 64.5% (CI 61.1-67.9%), and 58.9% (CI 55.5-62.4%), respectively (Group 1 vs Group 3, P<0.001, and Group 2 vs Group 3, P<0.05). The total mean problem scores were not significantly different with 17 (CI 1.4%), 17 (CI 1.4%), and 15% (CI 1.3%), respectively. In two out of six dimensions ('Continuity of personal care by anaesthetist' and 'Nursing care in recovery room') significantly less problems were reported after 9 weeks. The other dimensions of the questionnaire showed no consistent differences between groups. CONCLUSIONS: The response rate is significantly lower at 9 weeks compared with 1 and 5 weeks after discharge. The total mean problem score remains unchanged but certain fields show fewer problems after 9 weeks compared with 1 and 5 weeks. Questionnaires on patient satisfaction with anaesthesia care should be sent within 5 weeks of discharge.
Authors: Irene P Jongerden; Arjen J Slooter; Linda M Peelen; Hester Wessels; Colette M Ram; Jozef Kesecioglu; Margriet M Schneider; Diederik van Dijk Journal: Intensive Care Med Date: 2013-06-06 Impact factor: 17.440
Authors: Kira-Lee Koster; Carolin Björklund; Sebastian Fenner; Wolfgang Johann Flierler; Michael Laupheimer; Katharina Burri; Matthias Nübling; Thomas Heidegger Journal: Anaesthesiologie Date: 2022-08-29
Authors: Malini Anand Nijagal; Stephanie Wissig; Caleb Stowell; Elizabeth Olson; Isis Amer-Wahlin; Gouke Bonsel; Allyson Brooks; Matthew Coleman; Shamala Devi Karalasingam; James M N Duffy; Tracy Flanagan; Stefan Gebhardt; Meridith E Greene; Floris Groenendaal; J Ravichandran R Jeganathan; Tessa Kowaliw; Marije Lamain-de-Ruiter; Elliott Main; Michelle Owens; Rod Petersen; Irwin Reiss; Carol Sakala; Anna Maria Speciale; Rachel Thompson; Oluwakemi Okunade; Arie Franx Journal: BMC Health Serv Res Date: 2018-12-11 Impact factor: 2.655
Authors: Philip James Edwards; Ian Roberts; Mike J Clarke; Carolyn Diguiseppi; Reinhard Wentz; Irene Kwan; Rachel Cooper; Lambert M Felix; Sarah Pratap Journal: Cochrane Database Syst Rev Date: 2009-07-08