Literature DB >> 15324980

Listening for feelings: identifying and coding empathic and potential empathic opportunities in medical dialogues.

Hilde Eide1, Richard Frankel, Anne Christine Bull Haaversen, Kerstin Anine Vaupel, Peter K Graugaard, Arnstein Finset.   

Abstract

The objective of the study was to validate the model of empathic opportunity (EO) and potential empathic opportunity (PEO) using the Roter Interaction Analysis System (RIAS) in a sample of cancer patients. Thirty-nine audio taped consultations at an outpatient oncology clinic performed by four oncologists were previously coded with the Roter Interaction Analysis System for another purpose. These consultations were also coded by two raters with the empathic and potential empathic opportunity method (E-PE-O method). The reliability of EO and PEO coding was satisfactory. Most of the EOs were found within the RIAS category "showing concern". The PEOs were found in both the socio-emotional and the instrumental categories of the RIAS. We conclude that the E-PE-O method is a good starting point for studying the empathy process in oncology consultations. Copyright 2003 Elsevier Ireland Ltd.

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Year:  2004        PMID: 15324980     DOI: 10.1016/j.pec.2003.09.006

Source DB:  PubMed          Journal:  Patient Educ Couns        ISSN: 0738-3991


  13 in total

1.  Impact of emotional competence on supportive care needs, anxiety and depression symptoms of cancer patients: a multiple mediation model.

Authors:  A-S Baudry; S Lelorain; M Mahieuxe; V Christophe
Journal:  Support Care Cancer       Date:  2017-08-04       Impact factor: 3.603

2.  Three types of ambiguity in coding empathic interactions in primary care visits: implications for research and practice.

Authors:  Ashley L Stone; Ming Tai-Seale; Cheryl D Stults; Jamie M Luiz; Richard M Frankel
Journal:  Patient Educ Couns       Date:  2012-07-17

3.  Information giving and receiving in hematological malignancy consultations.

Authors:  Stewart C Alexander; Amy M Sullivan; Anthony L Back; James A Tulsky; Roberta E Goldman; Susan D Block; Susan K Stewart; Maureen Wilson-Genderson; Stephanie J Lee
Journal:  Psychooncology       Date:  2011-02-04       Impact factor: 3.894

Review 4.  Relationship-centered care. A constructive reframing.

Authors:  Mary Catherine Beach; Thomas Inui
Journal:  J Gen Intern Med       Date:  2006-01       Impact factor: 5.128

5.  Emotions, narratives and empathy in clinical communication.

Authors:  Arnstein Finset
Journal:  Int J Integr Care       Date:  2010-01-29       Impact factor: 5.120

6.  "You're not a victim of domestic violence, are you?" Provider patient communication about domestic violence.

Authors:  Karin V Rhodes; Richard M Frankel; Naomi Levinthal; Elizabeth Prenoveau; Jeannine Bailey; Wendy Levinson
Journal:  Ann Intern Med       Date:  2007-11-06       Impact factor: 25.391

7.  In principle obstacles for empathic AI: why we can't replace human empathy in healthcare.

Authors:  Carlos Montemayor; Jodi Halpern; Abrol Fairweather
Journal:  AI Soc       Date:  2021-05-26

8.  A cross-sectional study on person-centred communication in the care of older people: the COMHOME study protocol.

Authors:  Linda Hafskjold; Annelie J Sundler; Inger K Holmström; Vibeke Sundling; Sandra van Dulmen; Hilde Eide
Journal:  BMJ Open       Date:  2015-04-15       Impact factor: 2.692

9.  Missed Empathic Opportunities During Hand Surgery Office Visits.

Authors:  Bastiaan T van Hoorn; Mariano E Menendez; Michael Mackert; Erin E Donovan; Mark van Heijl; David Ring
Journal:  Hand (N Y)       Date:  2019-09-17

10.  Empathy and patient-physician conflicts.

Authors:  Jodi Halpern
Journal:  J Gen Intern Med       Date:  2007-05       Impact factor: 5.128

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