Mona Shattell1. 1. School of Nursing, University of Alabama at Birmingham, Birmingham, Alabama, USA. shattell@uab.edu
Abstract
AIMS: The aims of this paper are to review a theoretical model useful for developing nursing knowledge related to nurse-patient interaction, review the literature on nurse-patient interaction, and discuss areas for further research. THEORETICAL MODEL: Goffman's theory of face work. RESULTS: Nurse-patient interaction is a central element of clinical nursing practice. This paper shows how Goffman's model can be used as a theoretical framework for understanding nurse-patient communication. RELEVANCE TO CLINICAL PRACTICE: Issues such as power, the social and cultural context, and interpersonal competence are shown to be important in the quality of nurse-patient interactions and nurses need to take cognizance of these factors in their interactions with patients.
AIMS: The aims of this paper are to review a theoretical model useful for developing nursing knowledge related to nurse-patient interaction, review the literature on nurse-patient interaction, and discuss areas for further research. THEORETICAL MODEL: Goffman's theory of face work. RESULTS: Nurse-patient interaction is a central element of clinical nursing practice. This paper shows how Goffman's model can be used as a theoretical framework for understanding nurse-patient communication. RELEVANCE TO CLINICAL PRACTICE: Issues such as power, the social and cultural context, and interpersonal competence are shown to be important in the quality of nurse-patient interactions and nurses need to take cognizance of these factors in their interactions with patients.
Authors: Gil Bar-Sela; Sivan Yochpaz; Rachel Gruber; Doron Lulav-Grinwald; Inbal Mitnik; Dan Koren Journal: Support Care Cancer Date: 2015-06-12 Impact factor: 3.603