OBJECTIVE: To evaluate a dual doctor and nurse triage system at a tertiary referral hospital. METHODS: Data were compared between periods of multidisciplinary triage and periods of standard triage. Data comparison was also made between rostered multidisciplinary triage shifts and non-multidisciplinary triage shifts. Staff satisfaction with the process was assessed. RESULTS: The percentage of patients seen within Australasian Triage Scale performance indicator thresholds increased from 75% to 81% in Category 2 patients (P = 0.12) and 56% to 78% in Category 3 patients (P < 0.0001). There was a reduction of 50% in the number of patients who left prior to being seen by a doctor (P = 0.024). Surveys showed high staff satisfaction with the process. CONCLUSIONS: We feel that multidisciplinary triage performs a useful function in our department enabling us to reduce waiting times. The process is widely accepted amongst the staff and it ensures a senior doctor assesses most patients. It reduces the number of patients leaving prior to being seen by a doctor and it provides one way of getting around access block and a physically small department.
OBJECTIVE: To evaluate a dual doctor and nurse triage system at a tertiary referral hospital. METHODS: Data were compared between periods of multidisciplinary triage and periods of standard triage. Data comparison was also made between rostered multidisciplinary triage shifts and non-multidisciplinary triage shifts. Staff satisfaction with the process was assessed. RESULTS: The percentage of patients seen within Australasian Triage Scale performance indicator thresholds increased from 75% to 81% in Category 2 patients (P = 0.12) and 56% to 78% in Category 3 patients (P < 0.0001). There was a reduction of 50% in the number of patients who left prior to being seen by a doctor (P = 0.024). Surveys showed high staff satisfaction with the process. CONCLUSIONS: We feel that multidisciplinary triage performs a useful function in our department enabling us to reduce waiting times. The process is widely accepted amongst the staff and it ensures a senior doctor assesses most patients. It reduces the number of patients leaving prior to being seen by a doctor and it provides one way of getting around access block and a physically small department.
Authors: Michael Christ; Florian Grossmann; Daniela Winter; Roland Bingisser; Elke Platz Journal: Dtsch Arztebl Int Date: 2010-12-17 Impact factor: 5.594
Authors: Sven Oredsson; Håkan Jonsson; Jon Rognes; Lars Lind; Katarina E Göransson; Anna Ehrenberg; Kjell Asplund; Maaret Castrén; Nasim Farrohknia Journal: Scand J Trauma Resusc Emerg Med Date: 2011-07-19 Impact factor: 2.953
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Authors: Victoria Weston; Sushil K Jain; Michael Gottlieb; Amer Aldeen; Stephanie Gravenor; Michael J Schmidt; Sanjeev Malik Journal: West J Emerg Med Date: 2017-04-17