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5 in total

1. Multilevel governance framework on grievance redressal for patient rights violations in India.

Authors: Meena Putturaj; Sara Van Belle; Nora Engel; Bart Criel; Anja Krumeich; Prakash B Nagendrappa; Prashanth N Srinivas
Journal: Health Policy Plan Date: 2021-10-12 Impact factor: 3.344

2. Patient expectations of fair complaint handling in hospitals: empirical data.

Authors: Roland D Friele; Emmy M Sluijs
Journal: BMC Health Serv Res Date: 2006-08-18 Impact factor: 2.655

3. The PRONE score: an algorithm for predicting doctors' risks of formal patient complaints using routinely collected administrative data.

Authors: Matthew J Spittal; Marie M Bismark; David M Studdert
Journal: BMJ Qual Saf Date: 2015-04-08 Impact factor: 7.035

4. [Ombudsmen in health care: case study of a municipal health ombudsman].

Authors: Rita de Cássia Costa da Silva; Marcelo Caldeira Pedroso; Paola Zucchi
Journal: Rev Saude Publica Date: 2014-02 Impact factor: 2.106

5. Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.

Authors: Marie M Bismark; Matthew J Spittal; Lyle C Gurrin; Michael Ward; David M Studdert
Journal: BMJ Qual Saf Date: 2013-04-10 Impact factor: 7.035

5 in total