Use of computer network bulletin board systems by disabled persons.

Computer-based electronic support groups are being used by persons facing physical and emotional challenges. Twenty-six users of disability-related electronic support groups responded to a survey designed to determine computer network use and benefits users gain through their network use. The survey included questions about network use for general communication and support, enhancement of communication ability, attainment of knowledge on specific topics, and employment enhancement. Statistically significant results were obtained concerning the perceived benefits of emotional support and communication in relation to network use. Only a small number (n = 9) reported use of the network for employment purposes. These results demonstrate the feasibility of using networks to provide information, services, assistance, and support for disabled and their care providers.